YogaFit Studios

Members of YogaFit are able to cancel their membership agreements at any time with days written noticeThis customer contacted our studio by phone on April 5th requesting the cancellation of her membershipShe stated she requested a cancellation months prior from the previous owner of the
studioAfter reviewing this customer's file, I informed her there was no record of her cancellationHowever, as the new owner, the customer was told I would waive the day written cancellation notice requirement that is outlined in the membership agreement and cancel her contract immediatelyThe customer demanded a refund of the monies she paid to the previous owner, plus the current month's membership duesSince the customer was unable to provide evidence of a written cancellation, I informed her that a monetary refund would not be processed, but offered her month of free yoga classes to compensate her for claims she made against the previous ownerThe customer declined the offer

I cancelled my membership here over months agoI got charged afterwards and thought ok maybe its just the rollover month or whateverBut then I got charged THE NEXT MONTH!!
I called and was told that it was under new ownership and that it would be cancelled immediatelyI asked why I was unable to be reimbursed since I had cancelled the membership over months ago and she said it was out of her hand because it was a different ownerSo I told her I lost over $because of a filing mistake because the previous owner couldn't do her job correctly?! She REFUSED to reimburse me for the months that I was not attending

Members of YogaFit are able to cancel their membership agreements at any time with 30 days written notice. This customer contacted our studio by phone on April 5th requesting the cancellation of her membership. She stated she requested a cancellation 2 months prior from the previous owner of the...

studio. After reviewing this customer's file, I informed her there was no record of her cancellation. However, as the new owner, the customer was told I would waive the 30 day written cancellation notice requirement that is outlined in the membership agreement and cancel her contract immediately. The customer demanded a refund of the monies she paid to the previous owner, plus the current month's membership dues. Since the customer was unable to provide evidence of a written cancellation, I informed her that a monetary refund would not be processed, but offered her 1 month of free yoga classes to compensate her for claims she made against the previous owner. The customer declined the offer.