Chris's Car Care, Inc. 422 W. US HWY 20 Michigan City, In. 46360 219-879-5743 February 6, 2018 To Whom it May Concern, Mr. [redacted] is complaining about noise. He has not returned for us to drive the vehicle to CORRECT HIS ISSUES. Chris and...
Mr. [redacted] have missed each others calls on several occasions. Chris spoke with him . HE STATED THAT THERE WAS AN INTERMITENT SCRAPING NOISE, he stated he didn't know if he wanted to return here. If there are any issue's with parts we replaced they are under warranty. Customer can use any other Napa Auto Care repair facility and they will warranty our work , he does not have to return here. We performed other repairs on this invoice, that I believe he is not having any issues with. AS FAR AS WE KNOW HE IS STILL DRIVING THE CAR DAILY , SO WHATEVER THE PROBLEM, IT MUST BE MINOR. But I cannot fix it if he wont bring it in. ...⇄ ...⇄ Sincerely, ...⇄ Chris [redacted]
Chris's Car Care, Inc. 422 W. US HWY 20 Michigan City, In. 46360 219-879-5743 February 6, 2018 To Whom it May Concern, Mr. [redacted] is complaining about noise. He has not returned for us to drive the vehicle to CORRECT HIS ISSUES. Chris and...
Mr. [redacted] have missed each others calls on several occasions. Chris spoke with him . HE STATED THAT THERE WAS AN INTERMITENT SCRAPING NOISE, he stated he didn't know if he wanted to return here. If there are any issue's with parts we replaced they are under warranty. Customer can use any other Napa Auto Care repair facility and they will warranty our work , he does not have to return here. We performed other repairs on this invoice, that I believe he is not having any issues with. AS FAR AS WE KNOW HE IS STILL DRIVING THE CAR DAILY , SO WHATEVER THE PROBLEM, IT MUST BE MINOR. But I cannot fix it if he wont bring it in. ...⇄ ...⇄ Sincerely, ...⇄ Chris [redacted]