Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
It is untrue that water caused the original problem with my step. Yardworks left that step in poor condition during the job and merely patched it inappropriately. Fixing that step is their sole responsibility. Any recurrence from then on would of course be our responsibility. They stated they would be out in the next week over 6 weeks ago. We have still not seen them. I want their mistake fixed. I find their poor communication absolutely frustrating.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
It is untrue that water caused the original problem with my step. Yardworks left that step in poor condition during the job and merely patched it inappropriately. Fixing that step is their sole responsibility. Any recurrence from then on would of course be our responsibility. They stated they would be out in the next week over 6 weeks ago. We have still not seen them. I want their mistake fixed. I find their poor communication absolutely frustrating.
Regards,
[redacted]