Yard Rats Tree and Landscaping

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below See attached Regards, [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
See attached.
Regards,
[redacted]

Revdex.com spoke to Brad at business and the following was relayed: The contract was to replace the plywood and shingles. The trusses were all rotted and had to be replaced. This was beyond what our contract was for. The consumer provided the plywood, which was supposed to be 3/4" but was actually 5/8". I...

do not remember whether an area of the roof was not shingled. The guys were told to get off the property and did leave as the customer was not happy with the guys showing up for a couple of hours, leaving, and coming back for a couple of hours. A copy of the contract has been requested.