Complaint: I am rejecting this response because: The police were contacted because I complained about this businessThey made a promise of lifetime oil changes on my vehicle and then stoppedI have receipts proving I had free oil changes in the past and now they refuse service Sincerely, Ryan Anderson
In response to [redacted] complaintsOn May 30, 2015, [redacted] signed all the paperwork to purchase a [redacted] ***, on the bank contract it clearly states "No Cooling Off Period" State law does not provide for a "cooling off" or cancellation period for this sale We mailed [redacted] refund of a hundred dollars, check #***Sincerely, [redacted] Office Manager
To whom it may concern: I researched our purchase orders and have come to the conclusion that [redacted] did not have a binding contract (purchase order) signed by our sales department nor did he purchase any thing from us I order for a vehicle to be held we must have a signed purchase order by the sales department and the customer to agree to the terms of the sale and I do not see that information
Complaint: I am rejecting this response because: The police were contacted because I complained about this businessThey made a promise of lifetime oil changes on my vehicle and then stoppedI have receipts proving I had free oil changes in the past and now they refuse service Sincerely, Ryan Anderson
In response to [redacted] complaintsOn May 30, 2015, [redacted] signed all the paperwork to purchase a [redacted] ***, on the bank contract it clearly states "No Cooling Off Period" State law does not provide for a "cooling off" or cancellation period for this sale We mailed [redacted] refund of a hundred dollars, check #***Sincerely, [redacted] Office Manager
To whom it may concern: I researched our purchase orders and have come to the conclusion that [redacted] did not have a binding contract (purchase order) signed by our sales department nor did he purchase any thing from us I order for a vehicle to be held we must have a signed purchase order by the sales department and the customer to agree to the terms of the sale and I do not see that information