Yackle Concrete Reviews (%countItem)
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Yackle Concrete Rating
Description: Concrete Contractors
Address: 314 Hurffville Crosskeys Rd, Sewell, New Jersey, United States, 08080
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I cannot recommend Yackle concrete due to poor communication and no interest in completing a job properly.
@YackleConcrete · Concrete Contractor Bill Yackle
Review: We used Yackle concrete for our kool deck 5 years ago as they are a sub contractor for [redacted] Not more than a year after the deck was installed half of it cracked. We were able to have it repaired for no charge, because it had a year warranty . Last year 2013, it cracked again , this time we had to pay 3200.00 out of pocket. It did take them about 6 months to finally repair it after numerous called to [redacted] Less than I year later some of the same area is cracking again . I called [redacted] on May 8, to inform him , I left a message on his voice mail about the situation and that I also called [redacted] to inform them. [redacted] called me back and was quit annoyed that I calked [redacted],he wanted to know why I calked them , since they don't warranty the product . The reason I got [redacted]involved is because if I did'nt [redacted] would have never called me back. So he then tells me that his crew does not start working until June 1and someone would be out then. I periodically checked in with my contact at [redacted] . She follows up with [redacted] and says.... I told [redacted] someone will be out on a june 1, it's only May 21st. Today , June 10, I called [redacted] to follow up and see when someone will be out to assess the deck. With a terrible attitude [redacted] says to me [redacted] I told you we would be out after June 1.... I said , yes [redacted] it's now June 10, that's why I'm calling, nobody has been here. He then said that he sent an email to me and [redacted] , I told him, I never got it . He said well I sent it to you . [redacted] I never got it. Send it to me again . ( I did get the email today from [redacted] and I was not ccd). Then he proceeds to tell me I'm going to have to pay for them to fix it again. I said that was not fair , it hasn't even been a year since you fixed it the second time. He's trying to tell me that the kool deck was only under warranty the for the first year. I had half my deck replaced last year , why wouldn't that be under warranty ??. Then he hung up on me !!!!!Desired Settlement: He needs to replace the cracked cool deck at NO cost!