I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The business is clearly not questioning their employee and the call was on speaker phoneNeither party swore or used expletives and this is a clear example of an employee trying covering himselfRather than address the employees complete disregard for a courteous, customer service based professional call, they take no steps to correct the situation.The request is for payment: the payment is being processed in the manner in which they process their payments Regards, [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The business is clearly not questioning their employee and the call was on speaker phoneNeither party swore or used expletives and this is a clear example of an employee trying covering himselfRather than address the employees complete disregard for a courteous, customer service based professional call, they take no steps to correct the situation.The request is for payment: the payment is being processed in the manner in which they process their payments Regards, [redacted]