Xeno Media Inc

I have been out of town for a month on a family emergency.The company did resolve the dispute.My hope is they change their website and are clear with international consumers.What they were advertising was not what they set out on me. With your help, I was able to resolve the issue with them.Thank you very much
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
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Unfortunately our international orders are all final sale. We offer free exchanges and refund/ returns to US customers only. This has been our policy since our launch and we do state our policies on our FAQ's page. The difficulty in dealing with international as well as US customs is the reason for...

this international policy. We hope we can offer more options in the future. For this specific request, we have allowed an exception for a refund/ return and that refund has been settled. We look to make positive changes on our site to allow more transparency on our policies for our wonderful customers.