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Address: 82 Saint Paul St Fl 1, Rochester, New York, United States, 14604-1311
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Revdex.comBryant Woods SouthAmherst, NY 14228To Whom it May ConcernRe Complaint ***In response to the complaint referenced aboveAs a convenience to the customer, we offered a rent toown arrangement, shipped them the quoted products and invested man-hours to the deployment
oftheir systemWe are happy to fulfill any remaining contractual obligations and even go the extra milewhen the defaulted payment agreement is paid in full.Product demonstrations were conducted with three stake holders at Long BranchThey agreed topurchase the system based on the demonstration of capabilityThe customer does have a role to play inthe implementation of the system by among other things providing us with their food menu and drinkpricing and to further assist by providing feedback on the menu programmingAll of which we will behappy to do but currently; the account is on financial hold for nonpayment and does not have access toour technicians to assist or support until the equipment is paid for in full.The account has been turned over to collections.Regards,*** ***