Complaint: [redacted]
I am rejecting this response because:Worth Finance did not address the issue. Yes, my bank refunded the disputed amount - I never said they didn’t. That’s not the issue. Your response that Worth Finance assumed I was happy with the “resolution” because I...
continued to pay my bill is ridiculous. I certainly don’t feel secure giving my account information to Worth Finance - that’s why I’ve used the call center to pay my bill since this happened because [redacted] said it would be “more secure” - his words, which suggest that he knows/agrees my info is not secure with the Scott Street branch. I had my bank mail a check for the last payment I made, so no, I don’t feel secure giving out my financial information to Worth Finance. Worth Finance completely ignored the real issue of my debit card being stolen by one of their employees and the extreme inconvenience it caused. Again, I want Worth Finance to admit their fault and credit my account $450.
Regards,
[redacted]
Worth Finance Corp. is a licensed and examined lender under Texas law by the Office of Consumer Credit Commissioner (OCCC).Worth Finance Corp. under Texas Finance Code pertaining to 342F lenders is permitted to send solicitation such as that which potential client received. WFC has made efforts to...
remove potential client from further solicitation from WFC. Worth Finance Corp acted swiftly upon learning of said clients fraud claims, and therefor will not be reported to CRA.
Complaint: [redacted]
I am rejecting this response because:Worth Finance did not address the issue. Yes, my bank refunded the disputed amount - I never said they didn’t. That’s not the issue. Your response that Worth Finance assumed I was happy with the “resolution” because I...
continued to pay my bill is ridiculous. I certainly don’t feel secure giving my account information to Worth Finance - that’s why I’ve used the call center to pay my bill since this happened because [redacted] said it would be “more secure” - his words, which suggest that he knows/agrees my info is not secure with the Scott Street branch. I had my bank mail a check for the last payment I made, so no, I don’t feel secure giving out my financial information to Worth Finance. Worth Finance completely ignored the real issue of my debit card being stolen by one of their employees and the extreme inconvenience it caused. Again, I want Worth Finance to admit their fault and credit my account $450.
Regards,
[redacted]
Worth Finance Corp. is a licensed and examined lender under Texas law by the Office of Consumer Credit Commissioner (OCCC).Worth Finance Corp. under Texas Finance Code pertaining to 342F lenders is permitted to send solicitation such as that which potential client received. WFC has made efforts to...
remove potential client from further solicitation from WFC. Worth Finance Corp acted swiftly upon learning of said clients fraud claims, and therefor will not be reported to CRA.
Please see attachment.