Wyndam Boston Beacon Hill

To whom it may concern We are working through securing a refund for Ms [redacted] , as she requested, from [redacted] .com the on-line travel agency she used to make the reservationI understand her frustration, as the room she reserved, as it was described by [redacted] .com, does not exist here We have also confirmed that we never provided [redacted] .com with the room description they used to represent our hotelI anticipate having a resolution shortly for Ms [redacted] as we continue to work toward a refund with [redacted] .com

To whom it may concern We are working through securing a refund for Ms. [redacted], as she requested, from [redacted].com the on-line travel agency she used to make the reservation. I understand her frustration, as the room she reserved, as it was described by [redacted].com,  does not exist here....

We have also confirmed that we never provided [redacted].com with the room description they used to represent our hotel. I anticipate having a resolution shortly for Ms. [redacted] as we continue to work toward a refund with [redacted].com .

I am updating the information on the Revdex.com complaint for Ms. [redacted], # [redacted]. We worked with [redacted].com and we have secured the balance of refund that she asked for $600. [redacted].com refunded $335.00 on October 25, 2017 and [redacted].com has agreed to refund an additional $265.00 today. Please contact me if you need additional information.Thank you[redacted]