Initial Business Response / [redacted] (1000, 6, 2016/08/05) */ First complaint was received by this office on July 7, 2016, Vendor responded and added freonNo call from tenant until July 27, 2016, days later, reporting insufficient coolingTenant said he is typically home and provided phone numbersVendor could not reach tenant or roommate with either of these two phone numbers, Vendor went to property and NO ONE was home and Vendor left a "tag & phone number" on the doorTwo days later after not hearing from tenant, Vendor came to office and secured a key and went back to property and air conditioner is now workingAlso, Tenant called at night about refrigerator not cooling sufficiently, a Vendor went out and refrigerator control was set on # 1, and should have been on # Do not know why tenant put it on # 1.? Good news is that air conditioning and refrigerator are both working as far as this company knows
Initial Business Response / [redacted] (1000, 6, 2016/08/05) */ First complaint was received by this office on July 7, 2016, Vendor responded and added freonNo call from tenant until July 27, 2016, days later, reporting insufficient coolingTenant said he is typically home and provided phone numbersVendor could not reach tenant or roommate with either of these two phone numbers, Vendor went to property and NO ONE was home and Vendor left a "tag & phone number" on the doorTwo days later after not hearing from tenant, Vendor came to office and secured a key and went back to property and air conditioner is now workingAlso, Tenant called at night about refrigerator not cooling sufficiently, a Vendor went out and refrigerator control was set on # 1, and should have been on # Do not know why tenant put it on # 1.? Good news is that air conditioning and refrigerator are both working as far as this company knows