Worldpay, Inc.

Dear Revdex.com:
With your help, I was able to reach a satisfactory resolution with Vantiv Integrated Payments (complaint ID [redacted]. Thank you very much for helping with this matter. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution...

is satisfactory to me.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Good Afternoon,Refund was processed on July 3rd to the account we had on file. Thanks in advance,Customer Care

This matter has been completed. The merchant stated that they would be calling in today to inform the Revdex.com that this matter was successful resolved.

To Whom It May Concern, We have responded to this merchant and believe we have reached a resolution. Thank you!

A Mercury representative called me first thing this morning in response to my claim. First, he patiently listed to my perception of the situation. Then he explained that the...

customer service representative I spoke with on my 2nd contact with Mercury actually had already setup my account to terminate at the end of August (30-days from my date of notice) without any termination penalty. It is unfortunate that he didn't clearly convey that resolution to me. Had I known this at that time I would not have filed this complaint. Aside from the misunderstanding that resulted in my filing this claim, I am now perfectly satisfied with the resolution of my termination request with Mercury. I feel that Mercury has treated me fairly.

To Whom It May Concern,
We have attempted to reach this consumer via phone and e-mail with no response. We are happy to seek a resolution once we are able to get in touch with this consumer.
Thank you!

To Whom It May Concern,
We have worked with this merchant and believe we have come to a mutual resolution.
Thank you!