World Wrestling Federation

Review: CALLED TO CANCEL SERVICE ON APRIL [redacted] DUE TO PROGRAM HAVING FRAMING ISSUES. PROGRAMS RUNNING AT 29.97 FRAMES PRE SECOND WHEN THEY SHOULD BE 59.40 FRAMES PER SECOND. FILM LIKE QUALITY. WHEN I CALLED TO CANCEL, I WAS TOLD THAT I COULD NOT CANCEL UNTIL THE 6 MONTHS WAS UP. I EXPLAINED THAT I WAS NOT GETTING THE QUALITY OF SERVICE THAT I BELIEVED I WAS GETTING AND WAS TOLD THAT I STILL COULD NOT CANCEL. I GAVE THIS COMPANY 2 MONTHS TO STRAIGHTEN OUT ISSUE AND DO NOT FEEL LIKE WAITING AND PAYING FOR ANOTHER 4 MONTHS. I HAD WWE CLASSICS ON DEMAND FOR 10 YEARS AND COMPLAINED OF THIS SAME PROBLE WHICH WAS FINALLY STRAIGHTENED OUT AFTER 2 1/2 YEARS OF COMMUNICATING WITH [redacted]. I ASKED TO SPEAK TO A [redacted] WHOS NAME WAS [redacted] FROM THE PHILLIPINES WHO SAID THAT I WOULD HAVE TO WAIT IT OUT FOR THE 6 MONTHS. SHE INFORMED ME THAT SHE CAN NOT CANCEL THE SUBSCRIPTION ON HER END WHICH IS WHY I ASKED HER WHERE HER OFFICE WAS. THIS IS NOT ACCEPTABLE, I AM PAYING FOR A SERVICE THAT I CAN NOT USE. WHEN I ASKED FOR THE PHONE NUMBER FOR CORPORATE I WAS TOLD THAT SHE DIDNT HAVE ONE. SHE DID GIVE ME A REFERENCE # [redacted]Desired Settlement: REFUND THE 2 MONTHS THAT I PAID FOR (19.98) AND CANCEL MY SERVICE