Workman Home Improvement

Initial Business Response /* (1000, 14, 2016/04/12) */
(Revdex.com received business' response by phone.)
The owner stated that, yes, there was a deck that was put on to years agoThe consumer was provided a workmanship warranty for three yearsIt was treated lumber from Carter Lumber CoThe
local Carter Lumber Co has closed in AshlandThe owner cannot help that the deck has termites and he is not an exterminator
Initial Consumer Rebuttal /* (3000, 16, 2016/04/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Mr*** is lying in his response! The wood was not treated lumber as I'm attaching a photo and if you notice at bottom of page Dan @ Cartee Lumber in Ashland Ohio is who came to inspect lumber and called *** *** hisself over untreated lumber wanting to know where treated lumber was! Mr*** also stated to Dan that he would get correct material and fix his mess! The date of work was 5-22-and never did he say warranty was only yrs! This mess was created do to him not using the treated lumber that was paid for!
Final Business Response /* (4000, 28, 2016/05/05) */
I am sorry for the delay in my response my Internet was down for a few days but I have written a letter and have added it to the previous email thank you *** *** ***
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(Revdex.com = converted from original documentSee file.)
ALL WOOD USED WAS TREATED ON JOB SIGHT
IF WOOD WAS NOT TREATED DO YOU REALLY
THINK THAT NONTREATED WOOD WOULD HAVE
ROTTED OVER 1-2-YR NONE TREATED WOULD
HAVE ROTTED NOT YRSTHE PROBLEM
IS THAT WHEN DAN FOR CARTER
LUMBER STOPPED OUT, YOU THE HOME
OWNER LISA DEWIEL PUT DIRT AND
BURRIED THE FRAME AND 5/BOARD
AT END OF DECK BEFORE YR DRYING
TIME AS EXPLAIN TO HOMEOWNERS
AND RESON FOR DECK ROTT IS BECAUSE
AFTER YR DRY TIME HOMEOWNERS
DID NOT TAKE CARE OF THERE DECK
NEVER STAINED OR WATERPROOFED
THERE DECK !!!! ALL WOOD
THAT WAS INSTALLED BY WORKMAN
H.IWAS TREATEDIF YOU
WANT A FREE ESTIMATE FOR REPAIRS
CALL AND YOU WILL GET ONE
YR WORKMANSHIP WARRENTY IS UP
TIMES UP!!! IF HOMEOWER WOULD
HAVE MAINTAINED THERE PROPERTY
FROM TERMITES AND MAINTAINED
THERE DECK, THERE WOULD BE NO
DECK PROBLEMS IF THEY
WANT FURTHER ADVISE CALL ANY TIME
AS IN BUSINESS OWNER OF WORKMAN H.I
NO DECK EVER HAS BEEN
BUILT WITHOUT TREATED WOOD
IF ITS IN CONTRACT IT
IS BUILT AS AGREED IN WRITING IN
CONTRACT
THIS IS LACK OF HOMEOWNER
NEGLECT OF PROPERTIES
THANK YOU ROB W***

(Revdex.com received additional information from consumer by voicemail.)The consumer informed Revdex.com that the business owner did not get back to her by the end of the week

(Revdex.com received business' response by phone.) The business spoke with the consumer on Monday with no conclusion She will have Robby call the consumer back by the end of the week