Working Advantage Works

Horrible and deplorable company.
We bought Disneyland tickets to use this year. However, with he COVID situation, our flights were cancelled and the park itself was closed.
I reached out to this company to see what we could do and they vehemently refused to help.
During this pandemic, companies are being legally held accountable for returning funds when events are cancelled due to COVID.
These people would not help and just want to take our over $700.
We tried calling and they keep deferring us to email. I emailed asking to be contacted by a supervisor and it has been over a week and nothing!
DO NOT BUY FROM THESE PEOPLE!!!

I purchased hotel reservations with working advantage for a stay in August. The event that I was going to attend was canceled due to COVID-19. I filed a refund request which was denied by working advantage. They indicated that my booking was non refundable and they could not issue a refund. I called the hotel directly and they indicated that they were offering refunds but Workers Advantage needed to submit it because it was a third party app. I tried to call Working Advantage but they did not answer the phone. I received an automated message directing me to the website. I filled out the form on the website but I have not received a response. Current events caused me to be unable to keep the hotel reservation and as mentioned previously the hotel is willing to fully refund me for the reservation.

I purchased hotel reservations with working advantage for a stay in August. The event that I was going to attend was canceled due to COVID-19. I filed a refund request which was denied by working advantage. They indicated that my booking was non refundable and they could not issue a refund. I called the hotel directly and they indicated that they were offering refunds but Workers Advantage needed to submit it because it was a third party app. I tried to call Working Advantage but they did not answer the phone. I received an automated message directing me to the website. I filled out the form on the website but I have not received a response. Current events caused me to be unable to keep the hotel reservation and as mentioned previously the hotel is willing to fully refund me for the reservation.

I had booked a hotel stay in Burlington Vermont for the end of March through working advantage. The government in Vermont mandated closures of hotels, businesses and we were put on a stay at home order.
I filed me refund request and got continually denied with working advantage, who blamed the hotel since they are a third party app, and stated our booking was non-refundable and no cancellations. I disagree with that since this was not a cancellation of my requesting. COVID-19 falls under force majeure therefore we should all be receiving refunds. I called the hotel who took my informaton and was to have a manager tell them we could have our refund.
WOrking Advantage then told me I would be receiving a refund, however, we are now well over the 30 days I was suppose to receive it. I now also keep getting auto generated emails that they are looking into the refund but have yet to process it. My friend booked the same and gets either no response and finally got a denial that they won't respond to.
I contacted them on April 8th(the timeframe they requested) and they asked for more time. I then contacted them daily for two weeks.
We are owed our money whether this was booked as non refundable or not due to this being a third party app. Non refundable doesn't cover when the government mandates you can't travel.

I had booked a hotel stay in Burlington Vermont for the end of March through working advantage. The government in Vermont mandated closures of hotels, businesses and we were put on a stay at home order.
I filed me refund request and got continually denied with working advantage, who blamed the hotel since they are a third party app, and stated our booking was non-refundable and no cancellations. I disagree with that since this was not a cancellation of my requesting. COVID-19 falls under force majeure therefore we should all be receiving refunds. I called the hotel who took my informaton and was to have a manager tell them we could have our refund.
WOrking Advantage then told me I would be receiving a refund, however, we are now well over the 30 days I was suppose to receive it. I now also keep getting auto generated emails that they are looking into the refund but have yet to process it. My friend booked the same and gets either no response and finally got a denial that they won't respond to.
I contacted them on April 8th(the timeframe they requested) and they asked for more time. I then contacted them daily for two weeks.
We are owed our money whether this was booked as non refundable or not due to this being a third party app. Non refundable doesn't cover when the government mandates you can't travel.

I had booked a hotel stay in Burlington Vermont for the end of March through working advantage. The government in Vermont mandated closures of hotels, businesses and we were put on a stay at home order.
I filed me refund request and got continually denied with working advantage, who blamed the hotel since they are a third party app, and stated our booking was non-refundable and no cancellations. I disagree with that since this was not a cancellation of my requesting. COVID-19 falls under force majeure therefore we should all be receiving refunds. I called the hotel who took my informaton and was to have a manager tell them we could have our refund.
WOrking Advantage then told me I would be receiving a refund, however, we are now well over the 30 days I was suppose to receive it. I now also keep getting auto generated emails that they are looking into the refund but have yet to process it. My friend booked the same and gets either no response and finally got a denial that they won't respond to.
I contacted them on April 8th(the timeframe they requested) and they asked for more time. I then contacted them daily for two weeks.
We are owed our money whether this was booked as non refundable or not due to this being a third party app. Non refundable doesn't cover when the government mandates you can't travel.

On 3/12/2020, I booked a hotel reservation through working advantage. On 4/6/2020 I received an email from working advantage stating that the hotel canceled by reservation due to covid-19 and that I would be receiving a full refund in the amount of $283.26. As of today (30 days later) I have not received my refund nor an explanation as to why I have not been refunded. I have reached out to working advantage several times with no resolve. I am just requesting to be refunded the my money as promised.

On 3/12/2020, I booked a hotel reservation through working advantage. On 4/6/2020 I received an email from working advantage stating that the hotel canceled by reservation due to covid-19 and that I would be receiving a full refund in the amount of $283.26. As of today (30 days later) I have not received my refund nor an explanation as to why I have not been refunded. I have reached out to working advantage several times with no resolve. I am just requesting to be refunded the my money as promised.

On 3/12/2020, I booked a hotel reservation through working advantage. On 4/6/2020 I received an email from working advantage stating that the hotel canceled by reservation due to covid-19 and that I would be receiving a full refund in the amount of $283.26. As of today (30 days later) I have not received my refund nor an explanation as to why I have not been refunded. I have reached out to working advantage several times with no resolve. I am just requesting to be refunded the my money as promised.

On 3/12/2020, I booked a hotel reservation through working advantage. On 4/6/2020 I received an email from working advantage stating that the hotel canceled by reservation due to covid-19 and that I would be receiving a full refund in the amount of $283.26. As of today (30 days later) I have not received my refund nor an explanation as to why I have not been refunded. I have reached out to working advantage several times with no resolve. I am just requesting to be refunded the my money as promised.

I recently booked a *** reservation with this company, up on arrival at the *** I found it to be completely subpar to the advertisement listed. I spoke with the *** supervisor who agreed to refund my money due to the fact that he could not produce a room equivalent to that I booked but I would have to go through this company since it was booked through before he could give my refund. I then in turn spoke with this company who said they understood my situation but would have to confirm with the *** 1st, they said it would take 72 hrs to resolve the matter. I waited 5 full days without hearing anything from the company so I called them back again, after numerous minutes on hold they informed me that the *** supervisor was not reachable at the time and proceeded to tell me it would take them another 48 hrs. I offered to contact the *** myself and have the supervisor call them but they refused to provide a contact # as that was not in their procedures. I then spoke with a supervisor there and informed him that I would call the *** and get a time that the supervisor would be there so that they could call at a proper time to be able to speak with a supervisor at the hotel. I did just that and upon my return call to provide that information it seemed all I could get is another spill about their procedure. I feel the only thing their customer service is good at is putting people off so they can move on to the next complaint, especially after the time I've got involved waiting on hold to even speak to someone and their on self admittance to the hundreds of calls they receive. I simply hope that this complaint might catch the attention of someone who can actually produce results in getting my situation resolved. I've already done the majority of the work myself; I got the supervisor at the *** to agree to the refund, they simply need to call and verify, and now I've also provided them with a time they can call after a phone call to the hotel.

I recently booked a *** reservation with this company, up on arrival at the *** I found it to be completely subpar to the advertisement listed. I spoke with the *** supervisor who agreed to refund my money due to the fact that he could not produce a room equivalent to that I booked but I would have to go through this company since it was booked through before he could give my refund. I then in turn spoke with this company who said they understood my situation but would have to confirm with the *** 1st, they said it would take 72 hrs to resolve the matter. I waited 5 full days without hearing anything from the company so I called them back again, after numerous minutes on hold they informed me that the *** supervisor was not reachable at the time and proceeded to tell me it would take them another 48 hrs. I offered to contact the *** myself and have the supervisor call them but they refused to provide a contact # as that was not in their procedures. I then spoke with a supervisor there and informed him that I would call the *** and get a time that the supervisor would be there so that they could call at a proper time to be able to speak with a supervisor at the hotel. I did just that and upon my return call to provide that information it seemed all I could get is another spill about their procedure. I feel the only thing their customer service is good at is putting people off so they can move on to the next complaint, especially after the time I've got involved waiting on hold to even speak to someone and their on self admittance to the hundreds of calls they receive. I simply hope that this complaint might catch the attention of someone who can actually produce results in getting my situation resolved. I've already done the majority of the work myself; I got the supervisor at the *** to agree to the refund, they simply need to call and verify, and now I've also provided them with a time they can call after a phone call to the hotel.

I recently booked a *** reservation with this company, up on arrival at the *** I found it to be completely subpar to the advertisement listed. I spoke with the *** supervisor who agreed to refund my money due to the fact that he could not produce a room equivalent to that I booked but I would have to go through this company since it was booked through before he could give my refund. I then in turn spoke with this company who said they understood my situation but would have to confirm with the *** 1st, they said it would take 72 hrs to resolve the matter. I waited 5 full days without hearing anything from the company so I called them back again, after numerous minutes on hold they informed me that the *** supervisor was not reachable at the time and proceeded to tell me it would take them another 48 hrs. I offered to contact the *** myself and have the supervisor call them but they refused to provide a contact # as that was not in their procedures. I then spoke with a supervisor there and informed him that I would call the *** and get a time that the supervisor would be there so that they could call at a proper time to be able to speak with a supervisor at the hotel. I did just that and upon my return call to provide that information it seemed all I could get is another spill about their procedure. I feel the only thing their customer service is good at is putting people off so they can move on to the next complaint, especially after the time I've got involved waiting on hold to even speak to someone and their on self admittance to the hundreds of calls they receive. I simply hope that this complaint might catch the attention of someone who can actually produce results in getting my situation resolved. I've already done the majority of the work myself; I got the supervisor at the *** to agree to the refund, they simply need to call and verify, and now I've also provided them with a time they can call after a phone call to the hotel.

I recently booked a *** reservation with this company, up on arrival at the *** I found it to be completely subpar to the advertisement listed. I spoke with the *** supervisor who agreed to refund my money due to the fact that he could not produce a room equivalent to that I booked but I would have to go through this company since it was booked through before he could give my refund. I then in turn spoke with this company who said they understood my situation but would have to confirm with the *** 1st, they said it would take 72 hrs to resolve the matter. I waited 5 full days without hearing anything from the company so I called them back again, after numerous minutes on hold they informed me that the *** supervisor was not reachable at the time and proceeded to tell me it would take them another 48 hrs. I offered to contact the *** myself and have the supervisor call them but they refused to provide a contact # as that was not in their procedures. I then spoke with a supervisor there and informed him that I would call the *** and get a time that the supervisor would be there so that they could call at a proper time to be able to speak with a supervisor at the hotel. I did just that and upon my return call to provide that information it seemed all I could get is another spill about their procedure. I feel the only thing their customer service is good at is putting people off so they can move on to the next complaint, especially after the time I've got involved waiting on hold to even speak to someone and their on self admittance to the hundreds of calls they receive. I simply hope that this complaint might catch the attention of someone who can actually produce results in getting my situation resolved. I've already done the majority of the work myself; I got the supervisor at the *** to agree to the refund, they simply need to call and verify, and now I've also provided them with a time they can call after a phone call to the hotel.