Woods on LaMonte, The

Sent: Tuesday, August 04, 4:PM To: drteam Subject: respond to complaint# [redacted] to whom it may concern: This is in response to the letter we receivedI called miss [redacted] and walked to her unitThe work orders we had was the toilet runs and the kitchen sink is leaking underneathThey had been fixedI did not find any visible leak and the toilets where not running when I was in the unit I added her to the exterminating list for this Thursday and advised her to call for a follow up treatment if neededWe did speak about my courtesy patrolThey change hours from week to week, and the cameras are working hours a dayShe was concerned they did not work because she thought they where connected to a generatorThey work off of our electric service to our buildingIf you have any further question please feel free to contract us Cindy [redacted] Manager Woods On Lamonte [redacted] ***

Sent: Tuesday, August 04, 2015 4:14 PM To: drteam <[email protected]> Subject: respond to complaint. #[redacted]   to whom it may concern:   This is in response to the letter we received. I called miss [redacted] and walked to her unit. The work orders we had was the toilet runs and the...

kitchen sink is leaking underneath. They had been fixed. I did not find any visible leak and the toilets where not running when I was in the unit.  I added her to the exterminating list for this Thursday and advised her to call for a follow up treatment if needed. We did speak about my courtesy patrol. They change hours from week to week, and the cameras are working 24 hours a day. She was concerned they did not work because she thought they where connected to a generator. They work off of our electric service to our building. If you have any further question please feel free to contract us.     Cindy [redacted] Manager Woods On Lamonte [redacted]