I am writing this letter to express my dissatisfaction with the plumbing service received from the plumber, Tom S [redacted] of HConcepts.Tom S [redacted] installed Hwater conditioning in my home on February Before this scheduled service, Tom S [redacted] and spoke numerous times, beginning in December about an additional work of sink installation and moving three appliances in my kitchen and the washer/dryer room.Saturday, February arrives and Tom S [redacted] first installed the water conditioner which took under one and one-half hours For this service, paid, through him, a check to HConcepts of a few thousand dollars for the equipment including installation Then he proceeded to unpack the sink for assembly and installation for an additional fee Part of this fee was to move appliances and to check the refrigerator filter This latter part &
I am writing this letter to express my dissatisfaction with the plumbing service received from the plumber, Tom S [redacted] of HConcepts.Tom S [redacted] installed Hwater conditioning in my home on February Before this scheduled service, Tom S [redacted] and spoke numerous times, beginning in December about an additional work of sink installation and moving three appliances in my kitchen and the washer/dryer room.Saturday, February arrives and Tom S [redacted] first installed the water conditioner which took under one and one-half hours For this service, paid, through him, a check to HConcepts of a few thousand dollars for the equipment including installation Then he proceeded to unpack the sink for assembly and installation for an additional fee Part of this fee was to move appliances and to check the refrigerator filter This latter part &