Women Place

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]
 
hello would you be able to send this complaint to rockyou please

Complaint: [redacted]I am rejecting this response because: nothing has been resolved,  you literly sent me the same response twice .....Sincerely,[redacted]

Complaint: [redacted]
I am rejecting this response because:Sharath with Rock You advised me via messenger (Facebook) on September 14th that my check "SHOULD be sent in next months list". When I questioned him further, he stated in more detail that Rock You "SHOULD send in next month (being October) 2nd week." Sharath advised me on October 3rd, "at the earliest possible," and again on October 4th "we have recently updated the time frame for prize claims from 4 weeks to up to 12 weeks, your prize will be sent at the earliest possible." Now Rock You headquarters is saying the same thing about next months list which is fine...BUT I have already been told several different answers and those answers all seem to have the word SHOULD which to me, means: might, will try, possibly, maybe. What reassurance do I have that it WILL be sent on this list for this month (October). I want to know if it WILL or still SHOULD be sent out?? Because if it WILL, then I should expect to see it deposited into my PayPal account next week. And I want to be guaranteed that the funds will be available and not returned as NSF.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I have told you several times that the game is BINGO BY RYZING not 'war of Nations" The open tickets that Sharath is dealing with is with BINGO BY RYZING, and I told you that in the last response.  Ticket numbers #824119, and ticket ##805423. I do not understand why you keep mentioning the war of nations, because I have told you several times that I am not familiar with that game, nor did I ever make a purchase with it or play it.  Please read below, to show you that Sharath has been making promises to pay for "both" amounts thru PayPal, but you arent able to do it that way, so please send me a chq for the full amt.Sharath, Jan 17, 5:48 PM IST: Hi [redacted] Here is update from prize team: I am still having trouble processing the two [redacted], is there a way I can issue them a check?  Please let me know if we can issue check for this declined payment if so, update your current address. Sharath, Jan 24, 4:25 PM IST:Hi [redacted] I have updated your address to prize team and both your checks will be sent out soon, I will inform once it has been sent! Kind regards, [redacted] Rockyou Support Team
Sincerely,
[redacted]

Hi [redacted] Thank you for taking the time to write back in to the Revdex.com in regards to your concerns with the RockYou controlled game Bingo.We apologize for any inconvenience caused. Upon review of your account and reports, we have escalated your report to the accounting team.
We...

noticed a check of $53.50 was pending on 10/26/17. Your check has been issued and will be mailed out today.If you need any further help within the game, please write in again and we'll be glad to assist!For any new issues or questions, please contact us at [redacted]. The Support team will escalate any issues to the team to review and resolve as quickly as possible.Regards,RockYou Revdex.com Support

Hi [redacted], Thank you for taking the time to write back in to the Revdex.com in regards to your concerns with the RockYou controlled game Kingdoms of Camelot.We apologize for any inconvenience caused. Upon review of your account and reports, we do see an open ticket communication with our...

Customer representative.
Ticket #[redacted]We will escalate your request to the team and will be in touch with you through your Support ticket with updates. We appreciate your patience.For any new issues or questions, please contact us at [redacted] The Support team will escalate any issues to the team to review and resolve as quickly as possible.Regards,RockYou Revdex.com Support

Complaint: [redacted]I am rejecting this response because:
Still nothing from Bingo By Ryzing, plus they are ignoring my emails as well.  Can you please ask them what the holdup is with my money?  Normally they pay with [redacted] because all [redacted] get paid that way. They told me to change email address associated with my [redacted], and I did it.. still declined… Declined 3 times, and they said they are sending me a chq.  No chq sent to me at all.  I “updated” my address, even tho they already had my drivers license, because that is mandatory to send before they say that the account has been zeroed, and then they normally pay, but I played along and I updated in December.  Still nothing.  I sent in several tickets on this issue, they merged all the tickets, and closed my ticket.  I sent another ticket asking why they closed it, and now they are saying [redacted] again, but nothing. harath S was their employee that I was dealing with, as he was the one that was responsible for tickets.  He is no longer there, and now a person by the name of [redacted] has been assigned.  He has been told several times by me, that it is not [redacted], because I was told impossible to do.  No [redacted], no cheque, no emails, no responses, no nothing.  Some other people went to Revdex.com with the same issue, and they got paid within a week with an apology.  Why won’t they pay me my money??? Please help Sincerely,[redacted]

Hi [redacted] Thank you for taking the time to write back in to the Revdex.com in regards to your concerns with the RockYou controlled game Bingo.We have received your response in ticket #[redacted] and have escalated your report to the accounts team to distribute your check payment. We have confirmed that your check was mailed out to you today. Check #[redacted]. We have also responded to your ticket.For any new issues or questions, please contact us at [redacted]. The Support team will escalate any issues to the team to review and resolve as quickly as possible.Regards,RockYou Revdex.com Support

Complaint: [redacted]I am rejecting this response because:It is the same response given and rejected twice already but in month they have not yet fixed  the issue.  
Sincerely,[redacted]

Hi [redacted] Thank you for taking the time to write in to the Revdex.com in regards to your concerns with the RockYou controlled game Bingo.Upon review of your account and reports, we have been receiving email inquiries and have responded to you. Ticket [redacted]We have escalated your report again and the representative has responded to you. Your cash out check will be sent at the earliest possible!Please contact our Support, we will be happy to assist you further once we have more information. For any new issues or questions, please contact us at [redacted] The Support team will escalate any issues to the team to review and resolve as quickly as possible.Regards,RockYou Revdex.com Support

Initial Business Response /* (1000, 5, 2015/10/20) */
Hello [redacted],
Thank you for taking the time to write in to the Revdex.com about your concerns with a Dragons of Atlantis Event.
Recently we had an Event that was intended to pay out the 20 Shaman's Chances that were in the Chest...

for second place. The message that originally listed, and later corrected, was for 20 Shaman's Blessings which would have been more than ten times the prize payout for the First Place winner. Luckily, we were able to catch this mistake and we paid out the correct Shaman's Chances that were intended.
The price for 20 Shaman's Blessings would exceed $5,000 at this time, so is not a viable option and would effectively destroy the in game economy of Dragons of Atlantis. Due to this, the balance that is maintained by not paying these items out is far preferable to all players involved in your Worlds.
Thank you for your understanding in this matter and your continued dedication to our games.
Regards,
RockYou Support

Initial Business Response /* (1000, 5, 2015/10/19) */
Hi [redacted],
Thanks for writing in.
This issue is for Kingdoms of Camelot: Battle For The North and would need to be handled through Kabam and not Rockyou.
Thank you!
Rockyou support
Initial Consumer Rebuttal /* (2000, 7,...

2015/10/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The original complaint was against Kabam, maybe the Revdex.com didn't input the correct data, so I will close this one and open a new one against Kabam Inc.

Hi [redacted], Thank you for taking the time to write back in to the Revdex.com in regards to your concerns with the RockYou controlled game Kingdoms of Camelot.We apologize for any inconvenience caused. Upon review of your account and reports, we do see an open ticket communication with our Customer representative.Ticket #[redacted]We will escalate your request to the team and will be in touch with you through your Support ticket with updates. We appreciate your patience.For any new issues or questions, please contact us at [redacted] The Support team will escalate any issues to the team to review and resolve as quickly as possible.Regards,RockYou Revdex.com Support

Initial Business Response /* (1000, 7, 2015/08/11) */
Hello [redacted],
Thank you for taking the time to reach out to us about your Kingdoms of Camelot Gem rebates for the month of June.
After reviewing your account, it looks like there was a [redacted] of 709 Gems granted to your account on Server [redacted]...

on Wednesday, July 1st 2015 at 4:07 PM PDT. This represents 20% of your total Gem purchases over the month of June on Server [redacted].
As such, we are not showing any issues with the payout for your account on Server [redacted] where the subscription was active during June.
Thank you for taking the time to write in with your issues. If you are facing any other issues with your account, please do not hesitate to write in so we can assist you.
Regards,
RockYou Support
Initial Consumer Rebuttal /* (2000, 9, 2015/08/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 6, 2015/10/19) */
Hi [redacted],
Thank you for writing in!
This issue is for Kingdoms of Camelot: Battle For The North and not for regular Kingdoms of Camelot.
This would need to go through Kabam and not Rockyou.
Thank you!
Rockyou support
Initial...

Consumer Rebuttal /* (2000, 8, 2015/10/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I know, and my complain was against Kabam. Don't know why the Revdex.com changed it
Final Business Response /* (4000, 14, 2015/11/10) */
Hi [redacted],
Thank you for writing in again!
This issue is for Kingdoms of Camelot: Battle For The North and not for regular Kingdoms of Camelot.
This would need to go through Kabam and not Rockyou.
Thank you!
Rockyou support
Final Consumer Response /* (2000, 17, 2015/11/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Once again I know, my complain was against KABAM INC. The Revdex.com can clase the case and I will open a new one, hopefully will go to the correct company

Complaint: [redacted]I am rejecting this response because:There has NOT been a honest attempt made to rectify this situation. The check in the amount of $1722.00 SHOULD have already been processed and mailed to me BEFORE the $255.00. This amount was originally claimed FIRST and all I keep getting from Rock You and [redacted] is the same form letters and false promises. To complete, satisfy and adhere to YOUR own TOS, rules and regulations, please pay the monies owed to me in good legal tender immediately and stop playing games with sending form letters and false promises (being the same now and beginning since March 21, 2017) Payment in FULL for the two outstanding claims immediately would be most appreciated and the right thing to do. There are many many people that are not being paid and I know this must be very time consuming for someone to have to keep wasting time to write letters without giving real answers. Write checks and complete this process now please. Thank you. Let us stop wasting every ones time? How about sending me proper payments immediately? One in the amount of $1722.00 and one in the amount of $530.00 and stop the nonsense?Sincerely,[redacted]

Hi [redacted] Thank you for taking the time to write back in to the Revdex.com in regards to your concerns with the RockYou controlled game Bingo by Ryzing.We apologize for any inconvenience caused. Upon review of your account and reports, we have received your email inquiries and reviewed your communications with [redacted] Your last paid/updated prize was through [redacted] on Jan. 31, 2018.Ticket #[redacted]We stated from the above date: You will receive your winnings via Paypal in the next few weeks.We appreciate your patience.For any new issues or questions, please contact us at [redacted] The Support team will escalate any issues to the team to review and resolve as quickly as possible.Regards,RockYou Revdex.com Support

Hi [redacted] Thank you for taking the time to write back in to the Revdex.com in regards to your concerns with the RockYou controlled game War of Nations.We apologize for any inconvenience caused. Upon review of your account and reports, we do see 8 inquiries with a few about purchased items you did not receive. Our team will be in touch with you shortly to assist you with your inquiries. However, we do now have any records of your request for a refund for $122.65 USD and $180.40 USD.We do see an open communication ticket #[redacted] with our representative [redacted] who has been in contact with you to resolve your reported issues.Please write in again with more details and receipts of your request. The date, time, item, reason and so the team can review your purchases and we'll be glad to assist!For any new issues or questions, please contact us at [redacted] The Support team will escalate any issues to the team to review and resolve as quickly as possible.Regards,RockYou Revdex.com Support

Hi Jennifer, Thank you for taking the time to write back in to the Revdex.com in regards to your concerns with the RockYou controlled game Bingo.We apologize for any inconvenience caused. We have responded to your ticket [redacted]Your recent Cash Withdrawal request has been processed....

Your check should arrive within the next 12 weeks. Please be sure to cash the check soon after receipt. You will have 180 days from the date of issue to cash the check before it expires. For any new issues or questions, please contact us at [redacted] The Support team will escalate any issues to the team to review and resolve as quickly as possible.Regards,RockYou Revdex.com SupportTell us why here...

Hi [redacted] Thank you for taking the time to write back in to the Revdex.com in regards to your concerns with the RockYou controlled game Bingo.We apologize for any inconvenience caused. We have your inquiry ticket [redacted] You are set as a priority for payment. We also escalated...

your request to the Accounts team. Your payment has been processed today.For any new issues or questions, please contact us at [redacted] The Support team will escalate any issues to the team to review and resolve as quickly as possible.Regards,RockYou Revdex.com Support