I have ordered from WISH [redacted] after I received purchasesI deleted account they now took $from my account over drew my account and there are no answers to the phone numbers no help with an numberit tells you to look on the web site no addresses to help you and [redacted] must be a robot I have looked around and found I am not the only one this has happened to I can't afford this crap I am not rich by any means I bought a couple trinkets and now they do this there is nothing showing that I purchased on the account page I had to log back into
Hello ***, We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I don't see your purchase on the Wish account associated with this email address, [redacted] Is it possible you've made an account with another email address? Could you please provide the following information? [redacted] Order ID (it starts with a and you can find this on your order confirmation email) [redacted] Full name as it appears on your Wish profile [redacted] Last four digits of the credit card used to place the order [redacted] If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statement To confirm, the amount charged on your card was $USD and the purchase date was December 11, correct? With this information, we should be able to help locate your account and order Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish! Wish Customer Support Team [redacted]
Hello [redacted] ,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.According to our records, your order # [redacted] was canceled on 12/1/This means that the payment for this order was never captured, any pending transaction should have fallen off of your statementShould you still see this charge on your account, we suggest contacting your financial institution for more informationAgain, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Best Regards,Wish Customer Support Team
Initial Business Response / [redacted] (1000, 5, 2015/07/21) */ Hello, Sorry for the confusion on this issueWe do see that you have submitted emails regarding this issueHowever, we are currently experiencing some backlog in our response time due to higher-than-expected support emailsWe will respond to you as soon as we are able and apologize for the delay Thank you, Wish Dispute Resolution Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I DID RECEIVE A PARTIAL REFUND BUT AM STILL SHORT A $AND $REFUNDAGAIN, I NEVER MADE ANY PURCHASES FROM THIS PLACEMY INFORMATION WAS STOLEN AND I HAVE A POLICE REPORT AND BANK RECORDS TO PROVE THIS Final Consumer Response / [redacted] (2000, 9, 2015/07/30) */ After filing this complaint, WISH finally resolved the issue by sending me the invoices in question, refunding the money to my bank account, and blocking the person who placed the orders from making further purchases
Hello ***,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.Apologies for the inconvenienceI don't see your purchase on the Wish account associated with this email address ( [redacted] )Is it possible you've made an account with another email address? Could you please provide the following information? [redacted] Order ID (it starts with a and you can find this on your order confirmation email) [redacted] Full name as it appears on your Wish profile [redacted] Last four digits of the credit card used to place the order AND the exact date and amount of the charge in US Dollars [redacted] If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statementOnce we locate your account, I'd be happy to help check on your item or refund you if the item has not arrived.Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Teamwww.wish.com/help
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue Apologies for any inconvenienceIt appears this order did not properly go through on WishIf you are seeing a charge on your account, please contact your bankMake sure that you have the 16-figure iDEAL transaction number listed in your account balance Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish! Wish Customer Support Team [redacted]
Hello ***, I’m following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and I’m looking forward to helping you resolve this issue I apologize for the discrepancy you experienced between the prices in our ads and in the appWish has a regularly changing and dynamic marketplace where merchants have the ability to change the prices of their itemsWhile we strive to ensure our ads are completely reflective of any price changes, it’s possible that the merchant has changed the price or it’s no longer available at the price in the adI appreciate you letting us know and I’ve sent your feedback to the appropriate internal team for follow up Again, I want to apologize for any inconvenience this issue may have causedI’ve gone ahead and issued a $Wish gift card to your Wish account, I hope that helps! The Wish gift card will be automatically applied towards your next purchasePlease note, it cannot be used towards shipping costs If you have any further questions or concerns, please do not hesitate to contact us Thanks for shopping on Wish! [redacted] Wish Customer Support Team [redacted]
Hello ***,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.So sorry to hear that there was an unauthorized purchase made with your cardIt looks like one of my colleagues has followed up with you requesting the following:The last digits of your credit card numberThe date of the purchase (the date on which the first charge appeared)The exact charge in U.SdollarsWith this information, we should be able to track down the order and stop this kind of fraud from happening in the future.Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Team [redacted]
I placed an online order on November 6, was removed from my fiancé account moments after orderingThe company then sent me an email saying the two pair of boots was out of stock and I would be refunded within daysI have tried to contact them by phone to no avail [redacted] pulled up bank statements showing this company has yet to replace money into account as of todays date
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue Wish cannot place an order on your behalfUpon checking, order [redacted] was fully refunded back to your original payment methodPlease allow 5-business days for your refund to process back to your original form of payment Unfortunately we currently do not offer phone supportIf you have any questions about your order, please contact support through your Order History Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish! *** Wish Customer Support Team [redacted]
Dear [redacted] We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for the inconvenience with your purchaseI have gone ahead and refunded you for the second dressPlease allow 5-business days for your refund to process back to your original form of payment Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [email protected] you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team
(The consumer indicated he/she DID NOT accept the response from the business.)No this is FraudI paid for an item and I expect to receive said itemIt's not my fault if you delivered it somewhere elseGo retrieve it and mail me the item I paid forThis is NOT acceptableYou have continued to fraud many customers and this is one customer whom will not take it anymoreI want the item or you can find em a replacement at the same price but this is FRAUD and you have committed fraud against a CONSUMER
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for any inconvenience, I can imagine this must be very frustrating for youHowever, according to the tracking information, I can see that it was confirmed that your item was delivered on June If you have already checked with your neighbors, then my best suggestion would be to contact your local postal carrier to report a claimUnfortunately, we are unable to issue refunds on items with confirmed delivery Please log out and log back in via email, [redacted] , into the Wish AppIf you are logged into the wrong account, you may encounter a error when trying to view a link specific to that account Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team, [redacted]
I placed an order on wish [redacted] for inch led 4k televisionsI have screen shots of the title and description of the addI have contacted wish [redacted] avout the add changing title and descriptionThe add has been removedI received in the mail [redacted] plug extendersI have sent the pictures to wish***I have asked for thier legal department to contact me in regards to filing a suit against wish for violations under the fair trade act
The website offers very low prices for items bought in groups I purchased two massage chairs for very very low price I clarified with the company through email with a response stating that I was correct and my two massage chairs are on the way the next day or two later they emailed me saying sorry were sending you a head scratcher After we clearly entered into a agreement in which I paid for an item I expected to get , as of now they’re totally, wrongI have a snap shot and copy’s of all correspondence as im sure they do as wellAll I want is what my original order was for the massage chairs for the money I have already had taken the day I ordered my chairsI hope you are able to help I feel like I don’t stand a chance [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/07/13) */ Hello, Sorry for the confusion on this issueIf you would like to refund an item for any reason, please follow the steps below: Please go to the item in your order history and select the large blue "request a refund" buttonYou should be prompted to attach an image of your item in your support question and should then be given further refund information by our support staff You can do this for any item you are unsatisfied with; however, in most cases you will be requested to send the item back for your return to process, meaning that you cannot get a refund for the item until you receive it If you are having difficulty with these steps or have received an unsatisfactory answer by our support staff, please reply to this complaint including your order ID number and support question ID number so we may assist you further Thank you, Wish Dispute Resolution Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have did everything they ask me to doDuring this process they would send me an email telling me to do one thingI would do it and email it back, then they would add another stepThis happened at least timesSince my last response I have not heard from themThe other items I received were poor quality as wellAll of these items are from China, there's no fiber content on the dresses, they may not be fire rdantI would not take a chance and put them on my year old granddaughterI intend to return all of the items for a full refund of over $as soon as possibleI request your assistance to bring this matter to a conclusionI need to return these items, they need to give me instructions on how to proceed Final Business Response / [redacted] (4000, 29, 2015/07/24) */ Hi, If you successfully complete our return process including attaching images of your items in your support question, return labels should automatically be provided for you to return your items Thank you, Wish Dispute Resolution Final Consumer Response / [redacted] (4200, 34, 2015/07/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have completed the process as requested, I am assuming that is why you were able to returned some of the smaller itemswhat else are you asking me to do at this time?
I placed an order on December and my items has yet to arriveWent back to their app and they asking me to send them a photo copy of my credit cardAre you serious I am not doing that for anyone Can't call a customer service rep and can't emailI had to send a bogus pic to make the email go throughI will stick to [redacted]
The wish.com was hacked and over dollars was taken from our accountThe hackers or wish.com then deleted the account I asked forthem to cooperate with the investigating by providing an ip address, they would not After weeks they investigated and agreed to refund our moneyAfter one month they never didEvery time I email them I get a new person who apparently has no idea that I ever vibrated them in the first placeAll products were refused per their customer service and they still refuse to refund pique money or have any clue that I talk with themI have over emails back and fourth with them and the great majority are with them asking why I've contacted them and asking to do another investigation and not having any records of prior investigations
Initial Business Response / [redacted] (1000, 17, 2016/03/30) */ Hello [redacted] , I recently came across your Revdex.com complaint and wanted to follow up In order to view order [redacted] please login via Facebook ( [redacted] @ymail.com) into the Geek AppOrder confirmation was also sent to that email address [redacted] I hope this resolves your issue, but if you have any other questions, please feel free to let us know and we're more than happy to help Wish Customer Support Team www.wish.com/help Initial Consumer Rebuttal / [redacted] (2000, 19, 2016/04/05) */ (The consumer indicated he/she ACCEPTED the response from the business.) Pacages were recieved, Albeit haphazardlyI am just happy to have finally gotten themI will not, however, be using Geek/Wish for any further purchases
Hello [redacted] ,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.Sorry to hear that you did not receive your refund yetI don't see your purchase on the Wish account associated with this email address ( [redacted] )Is it possible you've made an account with another email address? Could you please provide the following information? [redacted] Order ID (it starts with a and you can find this on your order confirmation email) [redacted] Full name as it appears on your Wish profile [redacted] Last four digits of the credit card used to place the order AND the exact date and amount of the charge in US Dollars [redacted] If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statementThis should help us find your account and help issue a refund for the second swimsuit.Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Team [redacted]
I have ordered from WISH [redacted] after I received purchasesI deleted account they now took $from my account over drew my account and there are no answers to the phone numbers no help with an numberit tells you to look on the web site no addresses to help you and [redacted] must be a robot I have looked around and found I am not the only one this has happened to I can't afford this crap I am not rich by any means I bought a couple trinkets and now they do this there is nothing showing that I purchased on the account page I had to log back into
Hello ***, We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I don't see your purchase on the Wish account associated with this email address, [redacted] Is it possible you've made an account with another email address? Could you please provide the following information? [redacted] Order ID (it starts with a and you can find this on your order confirmation email) [redacted] Full name as it appears on your Wish profile [redacted] Last four digits of the credit card used to place the order [redacted] If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statement To confirm, the amount charged on your card was $USD and the purchase date was December 11, correct? With this information, we should be able to help locate your account and order Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish! Wish Customer Support Team [redacted]
Hello [redacted] ,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.According to our records, your order # [redacted] was canceled on 12/1/This means that the payment for this order was never captured, any pending transaction should have fallen off of your statementShould you still see this charge on your account, we suggest contacting your financial institution for more informationAgain, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Best Regards,Wish Customer Support Team
Initial Business Response / [redacted] (1000, 5, 2015/07/21) */ Hello, Sorry for the confusion on this issueWe do see that you have submitted emails regarding this issueHowever, we are currently experiencing some backlog in our response time due to higher-than-expected support emailsWe will respond to you as soon as we are able and apologize for the delay Thank you, Wish Dispute Resolution Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I DID RECEIVE A PARTIAL REFUND BUT AM STILL SHORT A $AND $REFUNDAGAIN, I NEVER MADE ANY PURCHASES FROM THIS PLACEMY INFORMATION WAS STOLEN AND I HAVE A POLICE REPORT AND BANK RECORDS TO PROVE THIS Final Consumer Response / [redacted] (2000, 9, 2015/07/30) */ After filing this complaint, WISH finally resolved the issue by sending me the invoices in question, refunding the money to my bank account, and blocking the person who placed the orders from making further purchases
Hello ***,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.Apologies for the inconvenienceI don't see your purchase on the Wish account associated with this email address ( [redacted] )Is it possible you've made an account with another email address? Could you please provide the following information? [redacted] Order ID (it starts with a and you can find this on your order confirmation email) [redacted] Full name as it appears on your Wish profile [redacted] Last four digits of the credit card used to place the order AND the exact date and amount of the charge in US Dollars [redacted] If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statementOnce we locate your account, I'd be happy to help check on your item or refund you if the item has not arrived.Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Teamwww.wish.com/help
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue Apologies for any inconvenienceIt appears this order did not properly go through on WishIf you are seeing a charge on your account, please contact your bankMake sure that you have the 16-figure iDEAL transaction number listed in your account balance Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish! Wish Customer Support Team [redacted]
Hello ***, I’m following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and I’m looking forward to helping you resolve this issue I apologize for the discrepancy you experienced between the prices in our ads and in the appWish has a regularly changing and dynamic marketplace where merchants have the ability to change the prices of their itemsWhile we strive to ensure our ads are completely reflective of any price changes, it’s possible that the merchant has changed the price or it’s no longer available at the price in the adI appreciate you letting us know and I’ve sent your feedback to the appropriate internal team for follow up Again, I want to apologize for any inconvenience this issue may have causedI’ve gone ahead and issued a $Wish gift card to your Wish account, I hope that helps! The Wish gift card will be automatically applied towards your next purchasePlease note, it cannot be used towards shipping costs If you have any further questions or concerns, please do not hesitate to contact us Thanks for shopping on Wish! [redacted] Wish Customer Support Team [redacted]
Hello ***,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.So sorry to hear that there was an unauthorized purchase made with your cardIt looks like one of my colleagues has followed up with you requesting the following:The last digits of your credit card numberThe date of the purchase (the date on which the first charge appeared)The exact charge in U.SdollarsWith this information, we should be able to track down the order and stop this kind of fraud from happening in the future.Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Team [redacted]
I placed an online order on November 6, was removed from my fiancé account moments after orderingThe company then sent me an email saying the two pair of boots was out of stock and I would be refunded within daysI have tried to contact them by phone to no avail [redacted] pulled up bank statements showing this company has yet to replace money into account as of todays date
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue Wish cannot place an order on your behalfUpon checking, order [redacted] was fully refunded back to your original payment methodPlease allow 5-business days for your refund to process back to your original form of payment Unfortunately we currently do not offer phone supportIf you have any questions about your order, please contact support through your Order History Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish! *** Wish Customer Support Team [redacted]
Dear [redacted] We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for the inconvenience with your purchaseI have gone ahead and refunded you for the second dressPlease allow 5-business days for your refund to process back to your original form of payment Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [email protected] you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team
(The consumer indicated he/she DID NOT accept the response from the business.)No this is FraudI paid for an item and I expect to receive said itemIt's not my fault if you delivered it somewhere elseGo retrieve it and mail me the item I paid forThis is NOT acceptableYou have continued to fraud many customers and this is one customer whom will not take it anymoreI want the item or you can find em a replacement at the same price but this is FRAUD and you have committed fraud against a CONSUMER
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for any inconvenience, I can imagine this must be very frustrating for youHowever, according to the tracking information, I can see that it was confirmed that your item was delivered on June If you have already checked with your neighbors, then my best suggestion would be to contact your local postal carrier to report a claimUnfortunately, we are unable to issue refunds on items with confirmed delivery Please log out and log back in via email, [redacted] , into the Wish AppIf you are logged into the wrong account, you may encounter a error when trying to view a link specific to that account Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team, [redacted]
I placed an order on wish [redacted] for inch led 4k televisionsI have screen shots of the title and description of the addI have contacted wish [redacted] avout the add changing title and descriptionThe add has been removedI received in the mail [redacted] plug extendersI have sent the pictures to wish***I have asked for thier legal department to contact me in regards to filing a suit against wish for violations under the fair trade act
The website offers very low prices for items bought in groups I purchased two massage chairs for very very low price I clarified with the company through email with a response stating that I was correct and my two massage chairs are on the way the next day or two later they emailed me saying sorry were sending you a head scratcher After we clearly entered into a agreement in which I paid for an item I expected to get , as of now they’re totally, wrongI have a snap shot and copy’s of all correspondence as im sure they do as wellAll I want is what my original order was for the massage chairs for the money I have already had taken the day I ordered my chairsI hope you are able to help I feel like I don’t stand a chance [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/07/13) */ Hello, Sorry for the confusion on this issueIf you would like to refund an item for any reason, please follow the steps below: Please go to the item in your order history and select the large blue "request a refund" buttonYou should be prompted to attach an image of your item in your support question and should then be given further refund information by our support staff You can do this for any item you are unsatisfied with; however, in most cases you will be requested to send the item back for your return to process, meaning that you cannot get a refund for the item until you receive it If you are having difficulty with these steps or have received an unsatisfactory answer by our support staff, please reply to this complaint including your order ID number and support question ID number so we may assist you further Thank you, Wish Dispute Resolution Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have did everything they ask me to doDuring this process they would send me an email telling me to do one thingI would do it and email it back, then they would add another stepThis happened at least timesSince my last response I have not heard from themThe other items I received were poor quality as wellAll of these items are from China, there's no fiber content on the dresses, they may not be fire r
dantI would not take a chance and put them on my year old granddaughterI intend to return all of the items for a full refund of over $as soon as possibleI request your assistance to bring this matter to a conclusionI need to return these items, they need to give me instructions on how to proceed Final Business Response / [redacted] (4000, 29, 2015/07/24) */ Hi, If you successfully complete our return process including attaching images of your items in your support question, return labels should automatically be provided for you to return your items Thank you, Wish Dispute Resolution Final Consumer Response / [redacted] (4200, 34, 2015/07/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have completed the process as requested, I am assuming that is why you were able to returned some of the smaller itemswhat else are you asking me to do at this time?
I placed an order on December and my items has yet to arriveWent back to their app and they asking me to send them a photo copy of my credit cardAre you serious I am not doing that for anyone Can't call a customer service rep and can't emailI had to send a bogus pic to make the email go throughI will stick to [redacted]
The wish.com was hacked and over dollars was taken from our accountThe hackers or wish.com then deleted the account I asked forthem to cooperate with the investigating by providing an ip address, they would not After weeks they investigated and agreed to refund our moneyAfter one month they never didEvery time I email them I get a new person who apparently has no idea that I ever vibrated them in the first placeAll products were refused per their customer service and they still refuse to refund pique money or have any clue that I talk with themI have over emails back and fourth with them and the great majority are with them asking why I've contacted them and asking to do another investigation and not having any records of prior investigations
Initial Business Response / [redacted] (1000, 17, 2016/03/30) */ Hello [redacted] , I recently came across your Revdex.com complaint and wanted to follow up In order to view order [redacted] please login via Facebook ( [redacted] @ymail.com) into the Geek AppOrder confirmation was also sent to that email address [redacted] I hope this resolves your issue, but if you have any other questions, please feel free to let us know and we're more than happy to help Wish Customer Support Team www.wish.com/help Initial Consumer Rebuttal / [redacted] (2000, 19, 2016/04/05) */ (The consumer indicated he/she ACCEPTED the response from the business.) Pacages were recieved, Albeit haphazardlyI am just happy to have finally gotten themI will not, however, be using Geek/Wish for any further purchases
Hello [redacted] ,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.Sorry to hear that you did not receive your refund yetI don't see your purchase on the Wish account associated with this email address ( [redacted] )Is it possible you've made an account with another email address? Could you please provide the following information? [redacted] Order ID (it starts with a and you can find this on your order confirmation email) [redacted] Full name as it appears on your Wish profile [redacted] Last four digits of the credit card used to place the order AND the exact date and amount of the charge in US Dollars [redacted] If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statementThis should help us find your account and help issue a refund for the second swimsuit.Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Team [redacted]