Wise Heating & Cooling Reviews (%countItem)
Wise Heating & Cooling Rating
Address: 315 Harrison St, Galena, Ohio, United States, 43021-9500
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+1 (740) 965-4955 |
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We have used WISE since we moved to New Albany. They have been very honest about any repairs that we have needed, prompt on the service calls, and have given reminder calls about maintenance needed for the spring/ fall seasons. We will continue to use WISE for our heating and cooling services.
Thank you for taking the time to give us a review, ***! We appreciate your trust, and are grateful for the chance to be of service to you. We look forward to working with you again in the future.
We use their seasonal checkups for both furnace and air conditioning, and we've always been very pleased. They also replaced both units last year and gave us excellent service. The installers ran into an especially difficult problem due to the configuration of the thermostat wiring in our walls. They persisted until they accomplished the task. All of the people, both in the office and in the field, are personable and efficient. Things we especially appreciate are that they take good care of our property and are willing to take all the time necessary to answer questions.
thank you so much for your kind words. We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again !
Always on time clean neat explains work being performed
Ask question about any problems.
Thank you for taking the time to give us a review, ***! We appreciate your trust, and are grateful for the chance to be of service to you.
Very friendly and attentive team. Thank you for the quick response!
Thank you for your 5 star review and your support of Wise Heating and Cooling !
I had my furnace and a/c replaced by Wise on 7/18/19. Jessie, Alex and Phil were the installers and did a great job. They were personable and professional, explaining what they were doing as the day went on. They also answered all my questions to my satisfaction. I received three quotes and Adam with Wise spent a great deal of time going over products and pricing with me. Their pricing was fair and I had the most confidence in this company. Very satisfied.
Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation! We look forward to serving you again.
Recently I had issues with my thermostat. Steve from Wise Heating and Cooling came out the next day. Not only did he determine the issue, he also found some other issues and corrected them as well.
Hello ***, thank you for your kind words and review of Wise Heating and Cooling! We would love it if you could make your review public so potential customers can read it as well. It was our pleasure to serve you!
Jesse with Wise Heating and Cooling did a great job repairing our A/C unit. My AC stopped working in the middle of summer and they were able to get out and fix it the same day. I have an A/C unit in the attic and I know it’s super hot up there however he efficiently diagnosed the problem and installed the necessary part to fix it. So happy to have a cool house again! I also definitely recommend their maintenance plan!
Thank you so much for your kind words, ***! We really appreciate you taking the time out to share your experience and we agree, Jesse is truly a gem to have on the Wise Heating and Cooling team! We look forward to working with you again in the future!
I was very, very pleased with Wise and the technicians! Alex and Jesse are efficient, knowledgeable, professional and courteous! Literally, after they left, I could only tell they were here by our wonderfully cool home! Thanks for an excellent experience!
Best Regards
thank you very much for your feedback! We are thrilled that your experience was excellent, and are grateful for the opportunity to serve. We hope you and your family are enjoying your cool home !