Windsor Movers showed up hrslate on the day of our move It wasn't until I called them that I was told that their truck broke down I am a senior citizen and moved only miles away I received an emailed estimate for the move from the owner, *** On the estimate there was a breakdown for various items - e.gpacking between $& $380, # of men, total hours, fuel, etc On the bottom right of the estimate was the figure $right next to the words in big red letters "TOTAL ESTIMATED COST OF SERVICES" When the move was complete I was told that the move came in under the estimate, but was then charged $1785.! (I actually expected to get a break on the price because they were so late in showing up) When I questioned the price, I was told to call ***, who then told me that the "TOTAL ESTIMATED COST OF SERVICES" wasn't really the total cost, as it didn't include packing charges! Talk about a bait and switch! Also I pointed out that a wooden coat rack was broken, and was told that it probably was that way to begin with In the days that followed I also noticed that a metal coat rack was bent, and saw various dings on furniture that were not there to begin with Would definitely NOT recommend Windsor Movers to anyone! Janice F
Windsor Movers showed up hrslate on the day of our move It wasn't until I called them that I was told that their truck broke down I am a senior citizen and moved only miles away I received an emailed estimate for the move from the owner, *** On the estimate there was a breakdown for various items - e.gpacking between $& $380, # of men, total hours, fuel, etc On the bottom right of the estimate was the figure $right next to the words in big red letters "TOTAL ESTIMATED COST OF SERVICES" When the move was complete I was told that the move came in under the estimate, but was then charged $1785.! (I actually expected to get a break on the price because they were so late in showing up) When I questioned the price, I was told to call ***, who then told me that the "TOTAL ESTIMATED COST OF SERVICES" wasn't really the total cost, as it didn't include packing charges! Talk about a bait and switch! Also I pointed out that a wooden coat rack was broken, and was told that it probably was that way to begin with In the days that followed I also noticed that a metal coat rack was bent, and saw various dings on furniture that were not there to begin with Would definitely NOT recommend Windsor Movers to anyone! Janice F