WILLIAM AND SON PAVING

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: Business owner was specifically questioned at time of payment regarding the "setting" of the millingHe specifically stated, This will harden with the heat of the sun and be as hard as black top We had other contractors look at driveway and we were told that this company did not put the correct bonding material to harden or set the milling material.This business owner passed off scrap material without the proper bonding to set the milling to be a permanent driveway He misrepresented his product and was not willing to come back to reset the product at time of call. While his receipt does not guarantee--his verbal representation did--I am not satisfied with response and he made no effort to come back He took my cash payment and ran
Regards,
*** ***

I William W[redacted] had a call from [redacted] & [redacted] they wanted a price on paving the driveway.  They said that they couldn't afford blacktop.  I told them about recycled millings.  [redacted] said he knew what millings where so they told me to do it.  I give them the price of...

$2,200.00.  Now she is trying to tell [unreadable] the story.  I don't guarantee milling's (Blacktop yes 2 yrs.)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:  Business owner was specifically questioned at time of payment regarding the "setting" of the milling. He specifically stated, This will harden with the heat of the sun and be as hard as black top.  We had other contractors look at driveway and we were told that this company did not put the correct bonding material to harden or set the milling material.
This business owner passed off scrap material without the proper bonding to set the milling to be a permanent driveway.  He misrepresented his product and was not willing to come back to reset the product at time of call. 
While his receipt does not guarantee--his verbal representation did--I am not satisfied with response and he made no effort to come back.  He took my cash payment and ran.
Regards,
[redacted]