Wilf Mechanical Enterprise

Complaint: ***
I am rejecting this response because:Advantage Salvage and Auto Parts, LLC is a junk yard business, and has mechanics with only the most basic knowledge of the tradeThey know just enough to take the cars apart, so they very well could have missed the fact that the block of the GTI engine was crackedI have been in the auto repair business for over years, my father was a mechanic who had his own shop, and I have four degrees in the tradeThe engine hoist that we have is not designed to pick an engine up off of a truck as high as the truck they used to deliver the engineAdvantage Salvage and Auto Parts, LLC wants to point the blame at my mechanics for cracking the engine, but it’s not easy to crack a cast iron blockYou can’t break a cast iron block with a hammer, it doesn’t matter how strong you areThe only thing that could have possibly broken this block is the impact from a collisionThe crack in the block was also hidden behind the oil cooler and a bracket on the block, making it impossible to see without taking the engine apartThey could also have started the engine and found the crack because it would have been leaking oilTherefore, they never even started the engine, or took it apartAlso the engine never fell from the hoistThe Durango engine fell, but the GTI engine is less than half the size of the Durango engine, so the hoist that we have was able to handle itThe Durango engine is a L V8, and the GTI was a L cylinderWe have surveillance cameras with video to prove that the engine never fell or was hit with any toolsIf Advantage Salvage and Auto Parts, LLC does not pay the money they owe me, I will take legal action against the company, and the company will be responsible for paying for my lawyer and court feesThey think that because they are an LLC that they will be protected and can get away with selling bad parts and giving bad service, but I am also an LLC.
Regards, *** ***

Tell us why here..[redacted] requested and purchased two engines on March 8, 2016.  One was for a 2012 GTI and the second was for a 2007 Durango.  We delivered the engines as a courtesy at no charge.  Upon the arrival of my delivery truck, [redacted] employee dropped the...

Durango motor from the back of my delivery truck because they didn’t properly attach the chain to the engine.  After a call from my employee and another call from an adjacent garage from [redacted] shop, I contacted him about the incident. He called me back later and said that it was our fault because our truck (a standard flatbed delivery truck) was too tall.  This isn’t even the engine in question.  This just sets the stage for the next call I get fourteen days later on March 28, 2016.  He calls me and says the GTI engine is broken, so I make the drive with my mechanic to see what the problem is.  Upon inspection of the engine, there is no crack in it.  There is a gaping ¾” to 1” void by the timing cover and oil cooler area  where the engine mount, alternator and A/C compressor mount, all of which were good on the vehicle I have in stock.  When I purchase a vehicle it is inventoried and inspected, dismantled and inspected by my dismantler, and when in pieces re-inspected by my inventory agent and placed in location.  When a part is sold it is re-inspected again before shipping or delivering.  There was no damage on this engine at all.  While I am sorry [redacted] is having issues with the engine for the GTI, he needs to take responsibility for his or his employee’s work ethics, skills and abilities.We take pride in the work we do and the quality we provide in doing so.  We strive to have all customers pleased with their purchases and do return business with us.  Internal problems such as worn rings, smoking, etc. cannot be seen with a visual inspection.  Broken and gaping voids in the block with oil pouring out certainly can be seen.[redacted] claim is false and groundless.  In all of the years I have been in business I have never had a claim with the Revdex.com.  In my opinion, during handling or installation something got dropped or hung up and went horribly wrong on the lift, evident from scarring on the right rail of the GTI, which I have pictures of.  The block damage with the timing cover pushed into the balancer, etc. is evidence of that or some other mishap in [redacted] shop.In closing, the following is printed on the back of every invoice:“Buyer affirms that before he has entered in this agreement, Seller requested that he examine the parts or merchandise, to ascertain whether there were defects therein; that Seller afforded to buyer an adequate opportunity to make such examination before he entered into this agreement and that he has examined the goods as fully as he desires for the purpose of determining whether there are defects.” Respectfully, [redacted]Respectfully,[redacted].