Wilderness Village Campground Association

In her complaint, Ms [redacted] states that she has been a victim of identity theft and would like the unauthorized C [redacted] inquiry dated October 21, to be removed from her credit report.Please note that [redacted] (“ [redacted] ”) is not a creditorRather, it is a reseller of the credit information provided by the three national consumer reporting agencies ( [redacted] , [redacted] , [redacted] , collectively, the “NCRAs”)Each time we prepare a new credit report for our clients (who are typically lenders, automotive dealerships, or other qualified end-users), we order the credit information from one or more of the three NCRAsIn order to obtain a credit report from [redacted] , our clients certify that they have a permissible purpose under the Fair Credit Reporting Act to do soPursuant to section 607(e) of the FCRA, each time that [redacted] orders credit information from the NCRAs to prepare a report, [redacted] is required to provide to the NCRAs the identity of its clients requesting the reportThe NCRAs maintain a history of inquiries within their files.Our records indicate that on April 18, 2017, Ms [redacted] contacted us to indicating that she did not authorize the inquiry in question in this Revdex.com complaintWe processed the request as a permissible purpose audit, and sent Ms [redacted] the results of the permissible purpose audit on April To recap, the results of the permissible purpose audit showed that on or around October 21, 2016, our client, [redacted] Loans Inc., ordered Ms [redacted] ’s credit report through [redacted] that contained credit information obtained from each of the NCRAsWe contacted [redacted] Loans Incto confirm that it had a permissible purpose to access Ms [redacted] ’s credit report [redacted] Loans Incinformed us that it accessed Ms [redacted] ’s credit report pursuant to her online authorization in connection with a mortgage transaction.Upon receipt of this Revdex.com complaint, the complaint indicated that Ms [redacted] had been a victim of identity theftTherefore, in an effort to better assist her and resolve her complaint, on April20, and April 21, 2017, we attempted to call Ms [redacted] to inform her of the information we would need to process an identity theft blocking requestWe left messages for her requesting that she call us backOn April 21, 2017, we also sent an email to Ms [redacted] requesting that she contact us so that we can further assist with her matter.On April 22, 2017, Ms [redacted] responded to our request via email, providing her identity theft affidavit as an email attachmentHowever, in order to process an identity theft blocking request under the Fair Credit Reporting Act (FCRA) Section 605B(a), we still need appropriate proof of Ms [redacted] ’s identityAs such, on April 25, we sent Ms [redacted] a letter requesting that she contact us as we need more information to process her requestWe also attempted to contact her via phone and email on April 28, requesting that she contact us.We request that Ms [redacted] call our Consumer Services department at 1-800-637-so that we can explain the information that we need to fulfill her requestShe can also write to us at: [redacted] , Attn: Consumer Services Department, P.OBox 509124, San Diego, CA 92150.Sincerely, [redacted]

June 26, 2017Revdex.com Viewridge Ave#San Diego, CA 92123Re: Case # [redacted] – [redacted] ***In her complaint, Ms [redacted] states there are seven unauthorized hard inquiries appearing on her credit report, and she would like for the inquiries to be removed from her credit report.Please note that CoreLogic Credco (“Credco”) is not a credit grantorRather, it is a reseller of the credit information provided by the three national consumer reporting agencies ( [redacted] , [redacted] , [redacted] ***, collectively, the “NCRAs”)Each time we prepare a new credit report for our clients (who are typically lenders and other qualified end-users), we order the credit information from one or more of the three NCRAsIn order to obtain a credit report from Credco, our clients certify that they have a permissible purpose under the Fair Credit Reporting Act (“FCRA”) to do soPursuant to section 607(e) of the FCRA, each time that Credco orders credit information from the NCRAs to prepare a report, Credco is required to provide to the NCRAs the identity of its client requesting the report.Our records indicate that prior our receipt of this Revdex.com complaint, we received a CFPB complaint on June 13, filed by Ms [redacted] regarding the same matterUpon receipt of the CFPB complaint, we searched our systems for the inquiries in questionBased on the information provided in the complaint, we were only able to locate five inquiries in our system dated May 13, 2017, May 23, 2017, June 10, and June 13, Credco initiated permissible purpose audits on Ms***’s behalf in accordance with the requirements set forth in the Fair Credit Reporting ActAs part of the permissible purpose audit, we contact the end-user to confirm whether they had permissible purpose to order a consumer’s credit reportIf the end-user is unable to confirm their permissible purpose, then we will submit a request to the applicable NCRAs to update the files they maintain on the consumer accordingly with respect to the inquiry(ies)As the permissible purpose audits are still in progress, we will provide the results to Ms [redacted] directly upon completion.With respect to the two inquiries that we were unable to locate in our systems, in an effort to assist Ms [redacted] and resolve her matter, on June 15, we reached out to her via email and postal mail requesting that she call us for more informationTo date, Ms [redacted] has not responded to our requests.If Ms [redacted] has any questions, she may contact our Consumer Services Department at 1-800- 637-2422.Sincerely,CoreLogic Credco

Our response to the consumer is being mailed today We apologize for the delay

In his complaint, Mr [redacted] is questioning two CoreLogic Credco (“Credco”) inquiries that are appearing on his credit report and he desires to have the inquiries removed from his credit reportPlease note that Credco is not a credit grantor Rather, it is a reseller of the credit information provided by the three national consumer reporting agencies (Equifax, Experian, Trans Union, collectively, the “NCRAs”) Each time we prepare a new credit report for our clients (who are typically automotive dealerships, lenders and other qualified end-users), we order the credit information from one or more of the three NCRAs Since Mr [redacted] ’s complaint centers around the handling and disclosure of sensitive, non-public personal information, we will send him a more thorough response, directly, that addresses his concernsIf you have any further questions, please contact our customer service department at [redacted]

To Whom It May Concern: Thank you for making CoreLogic Rental Property Solutions, LLC (“CLRPS”) aware of this complaintWe have looked in to this matter and provide the following response By way of background, CLRPS is a consumer reporting agency as defined in the Fair Credit Reporting Act (“FCRA”)CLRPS collects public landlord/tenant and criminal court records which it provides to its clients who are typically property management companies, landlords, and apartment complexes in the multi-family housing industry for the purposes of evaluating housing eligibility of an applicantCLRPS is also a reseller of the credit information provided by the three national consumer reporting agencies (Equifax, Experian, TransUnion, collectively, the “NCRAs”)In order to obtain a consumer report from CLRPS, our clients certify that they have a permissible purpose under the FCRA to do so In the complaint, Mr [redacted] states that he did not authorize a hard credit inquiry contained in a consumer report provided by CLRPSCLRPS has looked into this matter and notes the following: • On October 26, 2017, CLRPS’ client, Grapevine Station, requested and CLRPS provided a consumer report relative to Mr [redacted] • On January 17, 2018, CLRPS received a call from Mr [redacted] in which he stated that he did not authorize the credit inquiry by Grapevine StationCLRPS initiated a permissible purpose audit of the above request from Grapevine Station • On February 14, 2018, CLRPS sent Mr [redacted] the results of the permissible purpose audit via U.SMailA summary of the results of that audit are as follows: o Grapevine Station ordered and CLRPS provided Mr [redacted] ’s consumer report containing credit information from ExperianCLRPS contacted Grapevine Station Page of to confirm that it had a permissible purpose to access Mr [redacted] ’s consumer reportGrapevine Station informed CLRPS that it accessed Mr [redacted] ’s consumer report in connection with his online application CLRPS also notes that the Grapevine Station Application page provides that “[a]s part of the procedure for processing this application, all application information will be sent to an independent third party source which will verify the information provided in this application, including a credit screening, and additional information may be obtained from other sources A report will be provided to Grapevine Station containing an application score.” CLRPS has acted in accordance with its established FCRA procedures and applicable law in handling Mr [redacted] ’s concernIf Mr [redacted] has any additional questions regarding Grapevine Station’s inquiry, he can contact Grapevine Station directly at: Grapevine Station Texan Trail Grapevine, TX Tel: (513) 601- Further, Mr [redacted] can also contact Experian and request that it add a comment to his file stating that he disagrees with the inquiry Experian P.OBox Allen, TX Tel: 1-888-397- www.experian.com If Mr [redacted] is still concerned about who can access his credit report, he may wish to contact the NCRAs directly to request a security freeze on the credit files they maintain on himA security freeze is designed to prevent the information in a consumer’s credit file from being reported to others (such as credit grantors and other companies) without the consumer’s consent Information regarding how to place a security freeze on a consumer’s credit file can be found at the following NCRA websites: Experian: https://www.experian.com/freeze/center.html Equifax: http://www.equifax.com/help/credit-freeze/en_cp TransUnion: http://www.transunion.com/personal-credit/credit-disputes/credit-freezes.page Again, CLRPS has acted in accordance with its FCRA obligations in this matterHowever, if Mr [redacted] has any other questions, he can contact the CLRPS Consumer Services Department at 1-888-333- Sincerely, CoreLogic Rental Property Solutions, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I am a 100% disabled Veteran and it is often hard to comply with short response time requirements because of my disabilities This has NOT been resolvedThe credit agency was acting on behalf of Regards, [redacted]

In his complaint, Mr [redacted] states that he had requested a Rapid Recheck through CoreLogic Credco (“Credco”) on July 11, 2016, but it was never completedHe would like the $charge credited back to his account.Our records indicate the following:• Mr [redacted] ordered a No Doc Rapid Recheck, which is where there is no supporting documentation and the credit bureaus are instructed to call the creditor(s) directly for the updateAs such, Credco is unable to guarantee that a request will be successful through No Doc Rapid Rechecks.• In this case, the creditor, who was Capital One, declined to verify any information to the credit bureaus over the telephone.• The credit bureaus sent Capital One an electronic request called an E-Oscar, and placed the account under an investigation until the update was resolvedWhen this happens, credit bureaus do not keep Credco updated on the statusOnce the issue is resolved, the bureaus send the consumer a copy of the results.• On or around September 8, 2016, Credco submitted a request to credit Mr [redacted] ’s account in the amount of $and emailed Mr [redacted] to notify him of sameAs TransUnion had completed the initial update, the $charge for TransUnion remainedBecause Equifax and Experian could not complete the update, a credit request was submitted for $($for Equifax and $for Experian).• On or around September 13, 2016, Credco placed a courtesy call to the credit bureaus and confirmed that the update is now complete.• On or around September 21, 2016, the credit request was completed and $was credited to Mr [redacted] ’s accountCredco also called Mr [redacted] and left him a message advising him of samePlease note again that Credco is unable to guarantee No Doc Rapid Recheck requests are successful because there is no supporting documentation and the credit bureaus are instructed to call the creditor(s) directly for the updateIn this case, because Capital One declined to verify any information over the telephone, the Rapid Recheck was unsuccessfulAs a courtesy, Credco credited $back to Mr [redacted] ’s accountMr [redacted] has not responded to our email or phone call notifying him of the credit.If Mr [redacted] has any further questions, he may contact our Consumer Services department at 1-800-637-2422.Sincerely,CoreLogic Credco

In her complaint, Ms [redacted] states that CoreLogic SafeRent, LLC (“SafeRent”) is reporting information about her in her SafeRent reportPlease note that SafeRent is a tenant screening company that maintains public landlord/tenant and criminal court recordsSafeRent is also a reseller of the credit information provided by the three national consumer reporting agencies (Equifax, Experian, and Trans Union, collectively, the "NCRAs")Each time SafeRent prepares a new consumer report for its clients (who are typically landlords or property management companies) that contain NCRA credit information, it orders such credit information from one or more of the three NCRAsOur records indicate that on our around October 4, 2016, Ms [redacted] submitted a dispute request with SafeRent for an account from [redacted] apartmentsHowever, there is no record of this account in Ms***’ consumer fileTherefore, in an effort to better assist her and resolve her complaint, we reached out to her via regular mail on October 5, requesting that she contact usTo date, Ms [redacted] has not responded back to our request.If Ms [redacted] would like for us to continue our research into this matter, she may contact us at the following address and telephone number:CoreLogic SafeRent, LLCP.OBox 509124San Diego, CA 92150Telephone: 1-888-333-

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I am asking that Credco provide their finding through the Revdex.com and not via mail Regards, [redacted]

Re: Case # [redacted] – J [redacted] ***In her complaint, Ms [redacted] states there are several unauthorized hard inquiries appearing on her credit report, and she would like for the inquiries to be removed from her credit report.Please note that CoreLogic Credco (“Credco”) is not a credit grantor Rather, it is a reseller of the credit information provided by the three national consumer reporting agencies (Equifax, Experian, Trans Union, collectively, the “NCRAs”)Each time we prepare a new credit report for our clients (who are typically lenders and other qualified end-users), we order the credit information from one or more of the three NCRAsIn order to obtain a credit report from Credco, our clients certify that they have a permissible purpose under the Fair Credit Reporting Act (“FCRA”) to do soPursuant to section 607(e) of the FCRA, each time that Credco orders credit information from the NCRAs to prepare a report, Credco is required to provide to the NCRAs the identity of its client requesting the report.Based on the information provided in the complaint, we were able to locate four reporting inquiries in our system dated August 23, 2016, September 19, and September 24, As such, Credco will (a) process this complaint as a permissible purpose audit in accordance with the requirements set forth in the Fair Credit Reporting Act, and (b) provide the permissible purpose audit results directly to Ms***.Further, upon review of our systems with the information provided in the complaint, we were unable to locate any records of communications with Ms [redacted] prior to receipt of this complaint.If Ms [redacted] has any questions, she may contact our Consumer Services Department at 1-800- 637-2422.Sincerely,CoreLogic Credco

We are still in the process of researching this matter As such, we respectfully request a day extension to provide a more definitive response to the consumer's complaint

CoreLogic Credco (“Credco”) maintains a written agreement with [redacted] (“ [redacted] ”) whereby Credco provides [redacted] with various products and services Credco has been engaged in correspondence and conversation with the complainant, who has purported to act on behalf of [redacted] , in which he has made demands of Credco similar to those made in his correspondence to the Revdex.com Based upon our research into this matter, we have determined that there is no basis for [redacted] ’s demands under the applicable agreement

In his complaint, Mr [redacted] states that he did not authorize [redacted] and [redacted] to access his credit report on April 21, and April 22, He also states his dissatisfaction with being told it could take up to days for CoreLogic [redacted] to conduct its investigation into the inquiries he indicated was unauthorized, and that he was not provided with a fax number or mailing address.Please note that CoreLogic [redacted] (“ [redacted] ”) is a reseller of the credit information provided by the three national consumer reporting agencies (Equifax, Experian, TransUnion, collectively, the “NCRAs”)Each time we prepare a new credit report for our clients (who are typically lenders, automotive dealerships, or other qualified end-users), we order the credit information from one or more of the three NCRAsIn order to obtain a credit report from [redacted] , our clients certify that they have a permissible purpose under the Fair Credit Reporting Act to do soPursuant to section 607(e) of the FCRA, each time that [redacted] orders credit information from the NCRAs to prepare a report, [redacted] is required to provide to the NCRAs the identity of its clients requesting the reportThe NCRAs maintain a history of inquiries within their files [redacted] was able to locate and review the recorded phone call that occurred on or around September 23, between Mr [redacted] and the [redacted] customer service agentThe following is a recap of the phone call:Mr [redacted] inquired about two inquiries on his credit report and asked what he had to do to remove themAfter authenticating Mr [redacted] , the agent reviewed the inquiries with Mr [redacted] and asked if he had ever done business with [redacted] and [redacted] Mr [redacted] responded that he had not, and the agent advised that [redacted] would initiate a permissible purpose audit on his behalf to validate that the end users had permissible purpose to pull his credit reportHe was also advised that per our policy, the process can take up to daysMr [redacted] asked if he could fax any sort of documentation to [redacted] to expedite the process to be faster than daysThe agent advised that additional documentation from the consumer was not necessary for the purposes of validation of permissible purposeMr [redacted] then stated that he would contact [redacted] and [redacted] himself to try to expedite the process since [redacted] is a third party, and disconnected the call.Following the phone call with Mr [redacted] , [redacted] initiated the permissible purpose audit in accordance with [redacted] ’s policyPlease note that the permissible purpose audit concluded on October 13, Although our policy states that it may take up to days to complete the audit, in this situation we were able to complete the audit in daysFurther, the reason why Mr [redacted] was not provided with [redacted] ’s fax number or mailing address was because it was not necessary for Mr [redacted] to provide additional documentation in order for us to conduct the permissible purpose audit.Our records and the result of the permissible purpose audit indicate the following:On or around April 21, 2016, our client, [redacted] , ordered Mr [redacted] ’s credit report through [redacted] that contained credit information obtained from each of the NCRAsWe contacted [redacted] to confirm that it had a permissible purpose to access his credit report [redacted] informed us that it accessed Mr [redacted] ’s credit report pursuant to his verbal authorization in connection with a mortgage transactionOn or around April 22, 2016, our client, [redacted] , ordered Mr [redacted] ’s credit report through [redacted] that contained credit information obtained from each of the NCRAsWe contacted [redacted] to confirm that it had a permissible purpose to access his credit report [redacted] informed us that it accessed Mr [redacted] ’s credit report pursuant to his verbal authorization in connection with a mortgage transactionIf Mr [redacted] believes that [redacted] and [redacted] did not have a permissible purpose to order his credit report, or if he has any questions regarding its inquiry, he should contact them directly at: [redacted] If Mr [redacted] believes that he has been the victim of identity theft, he should contact the Federal Trade Commission at:FEDERAL TRADE COMMISSIONConsumer Response CenterRoom 130-BPennsylvania Ave., NWWashington, D.C205801-877-438-www.identitytheft.gov If Mr [redacted] is still concerned about who can access his credit report, then he may want to contact the NCRAs directly to request that a security freeze be placed on his credit files the NCRAs maintain on himA security freeze is designed to prevent the information in his credit files from being reported to others (such as credit grantors and other companies) without his consentInformation regarding how to place a security freeze on his credit files can be found at the following NCRA websites:Experian: https://www.experian.com/freeze/center.htmlEquifax: http://www.equifax.com/help/credit-freeze/en_cpTransUnion: http://www.transunion.com/personal-credit/credit-disputes/credit-freezes.pageMr [redacted] may also wish to add a statement to his files maintained by the NCRAs disputing the accuracy or completeness of the [redacted] and [redacted] inquiries, as such inquiries would be reflected, and is maintained, in the files the NCRAs maintain on himTheir addresses, phone numbers and websites are as follows:Experian Equifax Trans Union P.OBox P.OBox P.OBox 2000Allen, TX Atlanta, GA Chester, PA 19022Attn: NCAC Attn: Disputes Attn: Disputes1-888-397- 1-800-685- 1-800-916-8800www.experian.com www.equifax.com www.transunion.com If Mr [redacted] has any further questions, he may contact our Consumer Services department at 1-800-637-2422.Sincerely,CoreLogic [redacted]

In his complaint, Mr [redacted] desires to dispute certain information that is appearing in his CoreLogic SafeRent ("SafeRent") consumer report and he requests that his file be corrected SafeRent is a tenant screening company In accordance with our obligations under section of the Fair Credit Reporting Act ("FCRA"), we will reinvestigate the matter to determine whether the disputed information is inaccurateUpon completion of our reinvestigation, we will (1) record the current status of such information in the consumer file that we maintain on Mr [redacted] , and (2) mail the results of our reinvestigation directly to Mr [redacted]

Re: Case # [redacted] – [redacted] In her complaint, Ms [redacted] states there is an unauthorized hard inquiry dated March 20, appearing on her credit report, and she would like the hard inquiry to be removed.Please note that CoreLogic Credco (“Credco”) is not a credit grantorRather, it is a reseller of the credit information provided by the three national consumer reporting agencies (Equifax, Experian, Trans Union, collectively, the “NCRAs”)Each time we prepare a new credit report for our clients (who are typically lenders and other qualified end-users), we order the credit information from one or more of the three NCRAsIn order to obtain a credit report from Credco, our clients certify that they have a permissible purpose under the Fair Credit Reporting Act (“FCRA”) to do soPursuant to section 607(e) of the FCRA, each time that Credco orders credit information from the NCRAs to prepare a report, Credco is required to provide to the NCRAs the identity of its client requesting the report.Our records indicate that on or around March 20, 2017, our client, OCMBC Inc., ordered an LQ Credit Report through usUpon review of our prior phone calls with Ms [redacted] , she stated that her lender informed her that the inquiry should have resulted in a soft pullOur system indicates that the inquiry resulted in soft pulls with Experian and Trans Union, and a hard pull with EquifaxWe are currently investigating this matter, and as a courtesy will submit a request to Equifax to update the file they maintain on Ms [redacted] to reflect the March 20, inquiry as a soft inquiry.If Ms [redacted] has any questions, she may contact our Consumer Services Department at 1- 800-637-

Case # [redacted] – [redacted] In his complaint, Mr [redacted] states that there is an unauthorized inquiry dated December 9, appearing on his credit reportHis desired settlement is to remove the inquiry from his credit reportsHe also states that “to prevent more fraudulent activity id like to be called directly or emailed BEFORE processing any other attempts to finance with my information.”Please note that CoreLogic Credco (“Credco”) is not a creditorRather, it is a reseller of the credit information provided by the three national consumer reporting agencies (Equifax, Experian, TransUnion, collectively, the “NCRAs”)Each time we prepare a new credit report for our clients (who are typically lenders, automotive dealerships, or other qualified end-users), we order the credit information from one or more of the three NCRAsIn order to obtain a credit report from Credco, our clients certify that they have a permissible purpose under the Fair Credit Reporting Act to do soPursuant to section 607(e) of the FCRA, each time that Credco orders credit information from the NCRAs to prepare a report, Credco is required to provide to the NCRAs the identity of its clients requesting the reportThe NCRAs maintain a history of inquiries within their files.Our records indicate that on May 11, 2017, Mr [redacted] called us regarding this inquiry dated December 9, We subsequently filed a permissible purpose audit in accordance with the Fair Credit Reporting Act on behalf of Mr [redacted] The results of the permissible purpose audit were sent to Mr [redacted] on June 13, A summary of the results are as follows:On or around December 9, 2016, our client, GENESSEE MANAGEMENT CO LLC/GENESSEE FIN, ordered Mr [redacted] ’s credit report through Credco that contained credit information obtained from TRANSUNIONWe contacted GENESSEE MANAGEMENT CO LLC/GENESSEE FIN to confirm that it had a permissible purpose to access Mr [redacted] ’s credit reportGENESSEE MANAGEMENT CO LLC/GENESSEE FIN informed usPage of 2that it accessed Mr [redacted] ’s credit report pursuant to his credit application in connection with an automotive transaction.Upon receipt of this Revdex.com complaint, we are unable to discern whether Mr [redacted] is now saying that this inquiry is the result of identity theft and is therefore making an identity theft blocking request, and/or if Mr [redacted] is requesting a fraud alertTherefore, in an effort to better assist him and resolve his complaint, on July 10, we attempted two calls to Mr [redacted] on the phone number he provided in his complaintThe first call was answered, but the recipient of the call immediately hung upThe second call sent our Consumer Services Representative to voicemailOur Consumer Services Representative left a message for Mr [redacted] requesting that he call us back to provide more informationWe also followed up with Mr [redacted] via email and postal mail requesting that he contact us.If Mr [redacted] would like for us to continue our research into this matter, he may call our Consumer Services Department at 1-800-637-He can also write to us at: CoreLogic Credco, Attn: Consumer Services Department, P.OBox 509124, San Diego, CA 92150.Sincerely,CoreLogic CredcoPage of

In her complaint, Ms [redacted] is questioning several MAA Colonial Village at Woodlake inquiries that are appearing on her credit report Please note that CoreLogic SafeRent (“SafeRent”) is a tenant screening company and a reseller of the credit information provided by the three national consumer reporting agencies ( [redacted] , [redacted] , [redacted] ***, collectively, the "***") Each time SafeRent prepares a new consumer report for its clients (who are typically landlords or property management companies) that contain NCRA credit information, it orders such credit information from one or more of the three NCRAs Since the consumer's complaint centers around the handling and disclosure of sensitive, non-public personal information, we will send her a more thorough response, directly, that addresses her concerns If you have any further questions, please contact our customer service department at [redacted]

In her re-complaint, Ms [redacted] states that the response from CoreLogic SafeRent, LLC (“SafeRent”) dated October 6, was unsatisfactory because she was rejected when applying for an apartment because of the information contained in her SafeRent report.Please note that SafeRent is a tenant screening company that maintains public landlord/tenant and criminal court recordsSafeRent is also a reseller of the credit information provided by the three national consumer reporting agencies (Equifax, Experian, and Trans Union, collectively, the "NCRAs")Each time SafeRent prepares a new consumer report for its clients (who are typically landlords or property management companies) that contain NCRA credit information, it orders such credit information from one or more of the three NCRAs.To recap:? Our records indicate that on our around October 4, 2016, Ms [redacted] submitted a dispute request with SafeRent for an account from [redacted] apartmentsHowever, there is no record of this account in Ms***’ consumer fileTherefore, in an effort to better assist her and resolve her complaint, we reached out to her via regular mail on October 5, requesting that she contact us.? On October 6, 2016, SafeRent responded to Ms***’ Revdex.com (“Revdex.com”) complaint explaining that we had requested Ms [redacted] to contact us so that we can obtain the information needed to conduct the research into her complaintAs of that date, Ms [redacted] had not responded back to our request.? On October 7, 2017, Ms [redacted] filed a re-complaint in her response to our October 6, response letterShe states that our response letter was unsatisfactory because she was rejected when applying for an apartment because of the information contained in her SafeRent report.? In an effort to better assist her and resolve her complaint, we attempted to reach out to Ms [redacted] via phone on October 12, and October 13, All attempts were unsuccessful, and we left voice messages requesting that Ms [redacted] call us back.Page of 2To reiterate, we are unable to conduct our investigation into Ms***’ complaint without more information from herWe have sent Ms [redacted] a letter requesting her to contact us as well as attempted two phone calls leaving messages requesting her to call us backTo date, Ms [redacted] has not responded back to our requestsIf Ms [redacted] would like for us to continue our research into this matter, she may contact us at the following address and telephone number:CoreLogic SafeRent, LLC P.OBox San Diego, CA Telephone: 1-888-333-

In her complaint, Ms [redacted] states that she never applied for a loan with Discover Home Loans and she requests that the inquiry be removed from her Equifax, Experian and TransUnion credit reports Please note that Credco is a reseller of the credit information provided by the three national consumer reporting agencies (Equifax, Experian, Trans Union, collectively, the "NCRAs")Each time we prepare a new credit report for our clients (who are lenders and other qualified end-users), we order the credit information from one or more of the three NCRAs Since the consumer's complaint centers around the handling and disclosure of sensitive, non-public personal information, we will send her a more thorough response, directly, that addresses her concerns If you have any further questions, please contact our customer service department at [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowA voliation of the Fair Credit Act Regards, [redacted]