Wild Trout Outfitters, Inc.

Review: I broke my fly rod so stopped in to see if they could repair. I was told it would void my warranty so he showed me a fly rod priced at $130 that he would sell me for $40. I agreed to buy it at $40. I bought another item for $9.00 so he told me the total was $53.17 with tax. He then proceeded to charge my credit card full price or $143.17. When I challed him about the incorrect charge he denied that he told me $40.00. After much discussion he a Agreed to take the rod back and issue me a credit for the full amount of $143.17. He kept the original charge receipt and gave me a refund receipt. When I got back to St. Louis and checked there was a charge for $143.17 and no credit.Desired Settlement: He owes me a credit. I am sure it's not the first time he has pulled this scam. He boldly denied ever saying the rod cost was $40. He should probably be put out of business.

Business

Response:

Hello Revdex.com

This is my response to complaint # [redacted].My Resolution Moderator is [redacted] Phone: [redacted].

The signature on the sale slip did not copy that good the original is very light.

I would like to know what the outcome of all of this will be asap. Please let me know if you need anything more.

Thank You

[redacted] / Wild Trout Outfitters

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business' response. If you wish, you may update it before sending it.]

Revdex.com,

I have reviewed the response made by the business in reference to complaint ID [redacted].

I finally received the credit on my card so you can close the case.

Regards,