WholesaleCabinets.US Inc. Reviews (8)
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WholesaleCabinets.US Inc. Rating
Address: 1181 South Sumter Blvd #130, North Port, Florida, United States, 34287
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Horrible customer service! It took the company three weeks to finally deliver a missing cabinet from the original order. This after they sent 2 wrong items in the mean time. Talked to the CEO and he did nothing for all the time of mine he wasted.
Mr.,
As you correctly indicate, there was a delivery error related to the order. This was promptly addressed. Furthermore, upon requesting sale discount pricing you received a refund to equal that pricing, despite your order not being placed during the sale. When you reached out to express your disappointment, two additional items not on the original order were sent to you free of charge. Thus, a significant amount was given to you in cash and in goods to earn your satisfaction, outside of any regular terms and conditions. We regret if you feel that this is not enough and hope to be able to live up to your expectations on another occasion.
Daniel L.
CEO, Wholesalecabinets.us
I am extremely pleased with the service, product, delivery and professionalism of this company! We ordered our new cabinets and couldn't be more pleased! Such great a product!!!! A+++
Kevin G***, president of wholesalecabinets.us, is the most dishonest businessman I have ever come across in my years of businessHe has denied damage claims that his customer service representative committed on providing and he has fabricated lies to provide testimony to my disputed credit card charge According to their website MrG [redacted] states "WholesaleCabinets.US was founded on the belief that honesty and integrity still mean something In today's world, where mediocrity has become the acceptable norm, WholesaleCabinets.US, stands head and shoulders above the rest by not playing by those rules We still believe that exceptional quality, honesty and superior performance are the way to the top We work hard to ensure that every order is accurate and that every customer is satisfied We've all heard that "You can't please everyone", well, here at WholesaleCabinets.US, we don't believe it." Isn't it funny that this is the second negative review on Revdex.com for this man? Therefore his word cannot be trustedIf you see two negative complaints there have got to be a dozen more not coming forward Caveat Emptor (Buyer Beware...you've been warned)
I'm sorry I ever purchased anything from this company.
I had contacted the company through their online chat feature in which I
stated my frustration with a competing company for their lack of urgency to provide me final schematics for my kitchen cabinet design. During this conversation a direct link to the cabinets I had intended to purchase from the other company was provided to their staff at which time I was told that wholesalecabinets.us offers the exact cabinets. I had also asked the representative if a sample cross-section of the cabinet door was available and I was told there was only a full door available for purchase, however I was once again assured that the cabinets their company offered where the very same cabinets that I was going to purchase from the other company.
I then spoke to their General Manager on the phone in which he stated he could read the chat conversation I had had with the representative, and he later sent an email with his contact information. I quickly responded to him with the direct link to the cabinets I had intended to purchase
from the other company. At no point in time did he correct any statement by the Chat Representative that the cabinets they offered where in fact NOT the same cabinets I had intended to order from the other company. Several emails later, I even sent a crystal clear image of a cross-section of the solid wood cabinet quality I was originally going to purchase asking the GM to confirm that this is indeed the same cabinet quality that I would be getting from Wholesale Cabinets.US, and I received a response with what my Attorney has already regarded as "intentionally vague with obvious intent to defraud".
Believing the GM's statements were supporting my question of the solid wood door quality, coupled with the repeated statements by the Chat Representative that the cabinets where the exact same, I then placed my order under the understanding that I was indeed receiving the same quality cabinets as what I had originally intended to purchase from their competitor. The cabinets were delivered in a timely manner, however once I started to assemble the cabinets, I was shocked at the poor quality and found that over 90% of all the screws provided for the assembly were piercing the decorative side of the panels which absolutely ruined the aesthetic, screw-heads easily broke off the screws, frames where broken, and a cabinet
door corner had been busted exposing a door which was NOT solid hardwood.
I immediately contacted the GM with photos of all of these issues and my desire to return the cabinets whereby I was
told they would only take non-assembled cabinets, I would be required to pay a 20% restocking fee (I ordered $9700 worth of cabinets), and I would be responsible for the shipping to return them. I found this incredulous considering they repeatedly told me that the cabinets where "the exact same" as what I was going to order from another company when in fact the product from WholesaleCabinets.US are incredibly inferior. I then reached out to the Owner/CEO relaying these issues and respectfully requesting an amicable resolution and I haven't received a single word back from anyone in the company.
Unless you are okay with cheaply constructed cabinets and employees that will tell you anything just to get a sale, I would avoid this company at all costs.
I purchased over $2k in kitchen cabinets from WholesaleCabinets.US earlier this yearIn doing business with this company, I found the President Kevin G*** to be highly unprofessionalAfter pointing out an issue with one of the product videos, he sent rude, threatening emails back basically implying that my warranty is no longer goodWho does that?!? I feel like I deserved better service than thatWhat an odd way to treat your customerBuyer beware!
I am extremely pleased with the service, product, delivery and professionalism of this company! We ordered our new cabinets and couldn't be more pleased! Such great a product!!!! A+++
Kevin G[redacted], president of wholesalecabinets.us, is the most dishonest businessman I have ever come across in my 25 years of business. He has denied damage claims that his customer service representative committed on providing and he has fabricated lies to provide testimony to my disputed credit card charge.
According to their website Mr. G[redacted] states "WholesaleCabinets.US was founded on the belief that honesty and integrity still mean something. In today's world, where mediocrity has become the acceptable norm, WholesaleCabinets.US, stands head and shoulders above the rest by not playing by those rules. We still believe that exceptional quality, honesty and superior performance are the way to the top. We work hard to ensure that every order is accurate and that every customer is satisfied.
We've all heard that "You can't please everyone", well, here at WholesaleCabinets.US, we don't believe it."
Isn't it funny that this is the second negative review on Revdex.com for this man? Therefore his word cannot be trusted. If you see two negative complaints there have got to be a dozen more not coming forward.
Caveat Emptor (Buyer Beware...you've been warned)