Wholesale Siding Depot

Unfortunately, there was a miss understanding in communication. [redacted] and [redacted] were in our showroom with [redacted] looking at a Polaris patio door, and blinds were discussed. However, when the door was ordered, It was ordered as a standard door with a half screen and a two point lock,with...

supreme 2 low-e/argon gas ( no grids were mentioned when door was ordered and signed for, with a receipt given to that effect ) for $678.00 plus tax. The form was signed on 5/04/16 and there is no mention of blinds in between the glass on any paper work. ( We have actual signed form ) The additional cost of blinds between the glass for that door is $831.16. We would be willing to split this cost and charge $415.58 for getting the glass and material ordered for [redacted]. We would not provide or pay for any labor charges. In a nutshell, [redacted] received what he ordered for $686.00 plus tax. The blinds in between the glass would have been with an up charge any way. We do not believe in cheating our customers, We are offering a fair settlement. Sincerely, [redacted] President, Wholesale Siding Depot