White's Ford

Initial Business Response /* (1000, 5, 2016/03/30) */
Ms. W[redacted], I am sorry that you had that happen, however I will assure you that our Certified Technician had no reason to touch that shield when tightening the belts. We only charged you for the work we performed and our labor rate is the cheapest...

around. You explained that you had the alternator replaced somewhere else and perhaps they are responsible for the shield?! Either way, I would love to talk in person about it and feel free to stop by anytime. Thank you.