Wet Willie's Sprinkler Repair, LLC

I reached out to *** Sitgreaves, the owner of Wet Willie on 4/because I needed diagnostic/repair on my sprinkler system and also wanted a quote for a drip systemBoth services are advertised on the website where it also states:
"Thanks to our valued clients, we have become the "Premier" residential sprinkler repair services company in the greater Dallas/FtWorth areaOur customers stay loyal to us due to our exceptional customer service and full transparencyOur operational model utilizes "flat fees" as we charge for only what we repair - without any hourly or hidden charges, upselling, or bait and switch tacticsWet Willie's building customers and friends for life."
I got an immediate response and was told the first available appointment was on 5/I was assured at the time that they had plenty of experience in both repair and drip systems
*** arrived with his technician on 5/Within a few minutes they identified what the problem was (damaged to the sprinkler