Removal of TV Speakers that resulted in TV not being replaced by **
3/25/17-Received Claim Check from Don's TV Service (XXXXXX) to check a ** TV purchased at Walmart 10/27/for $(receipts available)The problem was, the screen was flashingI paid $cashminutes after drop off, Don informed me he could not fix the tv as it would cost too much and if I wanted him to dispose of it I told him, "No, I will pick it up and will call ** to request service resolution as I only had the tv yearsDon said "Okay, that is worth a try"
03/27/17-I picked up my tv from DonHe provided my remote and power cord that were in a zip lock bag along with the tv
03/31/17-After reporting the problem and speaking with many ** Customer Service Supervisors, I was granted an Extended Warranty by **Free repair, parts and labor for my tv
04/05/17-The ** Repairman checked my tv and ordered a main control board and panel if needed The panel is basically a new tv(pictures available)
Terrible experience with the shop, overcharged for parts and still have a broken TV He doesn't have all the tools needed for modern TV repair and didn't even re-assemble my tv correctly The image quality is now worse than before the repair and the initial problem is still present I was given an unfinished repair and he won't do anything to take ownership of the problem Now I have to spend more time and money with a competent technician to get my issue fixed Don's TV repair is a con, stay far away
Removal of TV Speakers that resulted in TV not being replaced by **
3/25/17-Received Claim Check from Don's TV Service (XXXXXX) to check a ** TV purchased at Walmart 10/27/for $(receipts available)The problem was, the screen was flashingI paid $cashminutes after drop off, Don informed me he could not fix the tv as it would cost too much and if I wanted him to dispose of it I told him, "No, I will pick it up and will call ** to request service resolution as I only had the tv yearsDon said "Okay, that is worth a try"
03/27/17-I picked up my tv from DonHe provided my remote and power cord that were in a zip lock bag along with the tv
03/31/17-After reporting the problem and speaking with many ** Customer Service Supervisors, I was granted an Extended Warranty by **Free repair, parts and labor for my tv
04/05/17-The ** Repairman checked my tv and ordered a main control board and panel if needed The panel is basically a new tv(pictures available)
Terrible experience with the shop, overcharged for parts and still have a broken TV He doesn't have all the tools needed for modern TV repair and didn't even re-assemble my tv correctly The image quality is now worse than before the repair and the initial problem is still present I was given an unfinished repair and he won't do anything to take ownership of the problem Now I have to spend more time and money with a competent technician to get my issue fixed Don's TV repair is a con, stay far away