Western Piping & Supply, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sent: Wednesday, November 18, 2:PM Subject: Re: closed complaint without notification?Hello.Remaining issues are that none of my issues were dealt with Their returns policy assumes that I'll PAY them and the shipping as well, to return items they never should have sent out in the first place due to being defective and/or simply inferior They couldn't handle customer service Their listed prices are fraudulent Their items are factory-seconds or _worse_ - complete discards - and not stated as such And they have a return policy that basically allows them to keep the profit, no matter what they're doing No, I'm not satisfied, and no, it hasn't been resolvedThanks,Rachael Painton

We are so sorry you are not happy with your purchase from ThreadArt. We do accept returns for any reason for a full refund within days of purchase. For more information about returning your order, please visit the help section of our website or give us a call at
281-373-5058.Thanks,SimoneCustomer Servicehttp://www.threadart.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
Sent: Wednesday, November 18, 2015 2:14 PM Subject: Re: closed complaint without notification?Hello.Remaining issues are that none of my issues were dealt with.  Their returns policy assumes that I'll PAY them and the shipping as well, to return items they never should have sent out in the first place due to being defective and/or simply inferior.  They couldn't handle customer service.  Their listed prices are fraudulent.  Their items are factory-seconds or _worse_ - complete discards - and not stated as such.  And they have a return policy that basically allows them to keep the profit, no matter what they're doing.  No, I'm not satisfied, and no, it hasn't been resolved. Thanks,Rachael Painton