West Sonoma County Disposal Service

Initial Business Response / [redacted] (1000, 7, 2015/11/16) */ On 10/13/2015, we received a request from this customer to address her billingWe were not able to deliver her a gallon trash container as she requested (containers on back-order)I supported having her account adjusted to show gallon trash service and scheduled for new container to be delivered once they arriveI reviewed her account today and the adjustment has been implementedBilling takes quarterly, customer will see the adjustment on their December invoice Initial Consumer Rebuttal / [redacted] (2000, 9, 2015/11/19) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 7, 2015/11/16) */
On 10/13/2015, we received a request from this customer to address her billing. We were not able to deliver her a 20 gallon trash container as she requested (containers on back-order). I supported having her account adjusted to show 20 gallon...

trash service and scheduled for new container to be delivered once they arrive. I reviewed her account today and the adjustment has been implemented. Billing takes quarterly, customer will see the adjustment on their December 2015 invoice.
Initial Consumer Rebuttal /* (2000, 9, 2015/11/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)