Wencl Plumbing Inc

Initial Business Response /* (1000, 5, 2015/12/14) */
We were hired by a contractor to do Mrs*** workWe deal with the contractor usually only, we have no record in her file, either from her or the contractor on these issues she statesThe kitchen drain tailpiece had stripped threads,
which was resolved on second attemptWater in basement could not be installed the way the homeowner wanted to allow draining of outside barn waterThe owner or office staff was not informed she wanted to use there shower headWe do not install customers supplied fixtures without a liability lien signed by customerWencl Plumbing was not notified of water not being connected to dish washerIf there are any issues the contractor would normally call us with issues, so we could address themThe shower drain leaking was on US, a gasket was inadvertantly put on upside down at installationHas all been fixedAs far as the owner not saying the right words to Mrs.***, we are sorry she didnt hear what she needed to hear from himWe do take pride in our business and we do not want our customers unhappyThat being said, its hard when we were hired by a contractor and were only dealing with him, and not directly with Mrs***