Wenatchee Orchard Inn

Review: I made a reservation through Wyndham Worldwide Hotels-Rates.com to stay at Wenatchee Orchard (Super 8) in Wenatchee Washington for August 3, 2013. I received a conformation notice ([redacted]). (Phone number: ###-###-####)We arrived August 3rd at ~10 PM. I didnt have my confirmation number with me, but gave the desk help my name. She said she didnt have the reservation and I needed my confirmation number. I asked her to check again and spelled my name, she said sorry no one with that name, or anything close to that name and sent me and my family away. We had to drive 4 hours back to Everett Washington that evening. On Sunday I called Reservation agent, Hotel-Rates.com and explained what happened, they called the hotel and they told them that they needed to call back on Monday when the manager was in. On Monday they returned my call and said they spoke with the manager and they said the room was occupied, after checking again, they said the room was empty and was a no show. I called the hotel and asked them what name was listed under confirmation number [redacted] and Victor (hotel manager) said [redacted]. I explained my situation to Victor and he said it was shown as a no show and he would not refund my money. We talked for a bit about it and he said he agreed to talk to his employee who was working that evening of August 3rd, and hed call me on Tuesday August 6th. No call was received. I called back around 1 PM on August 6th; he was gone for the day. I called today August 7th; he would not take my call.Desired Settlement: The cost for the hotel charge of 123.67