When the client responded that he had received a better offer at a different dealer, the F & I manager ran a more detailed credit report to ensure that we were providing the best rate possible in order to be competitiveThe credit release form that the client signed is good for up to daysMultiple inquiries for the same transaction should only count as one single inquiryTypically, when shopping rates around for either a home or auto loan, there will be several inquiries made in order to get the best possible rateIf the client feels as though these inquiries have affected his credit for more than one single transaction, he can write to the credit bureaus and request that the multiple/duplicate credit inquiries be removed
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]
Mr [redacted] and I had corresponded via email a few times shortly after he had picked up his vehicle, however I have not heard back from him sinceI had asked him to stop in for a brief chat with me, in hopes that we can put this matter to restThe original repair was quoted and approved by Mr [redacted] at $3200, we did bring the total bill down to $- a discount of $He was also not charged for the loaner vehicleWe do regret the measures that were taken to retrieve the loaner vehicle, and an apology was made on our behalfGiven the amount of time he had the vehicle and lack of correspondence on his behalf, our options at that point were limitedThere were a few key pieces of information missing from the complaint that he had filed with the Revdex.com, regarding the requests of returning the loaner carHowever, at this point it's water under the bridgeAs I said, we would prefer to put the matter to restMoving forward, I will be happy to assist Mr [redacted] personally with any discounts on repairs or maintenance that is needed on his vehicle, and go above and beyond to ensure that his faith it restored in our dealership
When the client responded that he had received a better offer at a different dealer, the F & I manager ran a more detailed credit report to ensure that we were providing the best rate possible in order to be competitiveThe credit release form that the client signed is good for up to daysMultiple inquiries for the same transaction should only count as one single inquiryTypically, when shopping rates around for either a home or auto loan, there will be several inquiries made in order to get the best possible rateIf the client feels as though these inquiries have affected his credit for more than one single transaction, he can write to the credit bureaus and request that the multiple/duplicate credit inquiries be removed
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]
Mr [redacted] and I had corresponded via email a few times shortly after he had picked up his vehicle, however I have not heard back from him sinceI had asked him to stop in for a brief chat with me, in hopes that we can put this matter to restThe original repair was quoted and approved by Mr [redacted] at $3200, we did bring the total bill down to $- a discount of $He was also not charged for the loaner vehicleWe do regret the measures that were taken to retrieve the loaner vehicle, and an apology was made on our behalfGiven the amount of time he had the vehicle and lack of correspondence on his behalf, our options at that point were limitedThere were a few key pieces of information missing from the complaint that he had filed with the Revdex.com, regarding the requests of returning the loaner carHowever, at this point it's water under the bridgeAs I said, we would prefer to put the matter to restMoving forward, I will be happy to assist Mr [redacted] personally with any discounts on repairs or maintenance that is needed on his vehicle, and go above and beyond to ensure that his faith it restored in our dealership