Weiss Air Reviews (1)
Weiss Air Rating
Description: Air Conditioning Contractors & Systems, Heating & Air Conditioning, Air Conditioning Equipment - Room Units, Air Conditioning Repair, Air Conditioning Systems - Cleaning, Air conditioning & Heating Contractors - Commercial, Air conditioning & Heating Contractors - Residential, Heating & Air Conditioning - Filters
Address: 5135 N 199th Ave, Litchfield Pk, Arizona, United States, 85340-9592
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www.weissairllc.com
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The tech showed up with an attitude. He said our filter was dirty and needed to be changed. When I told him we change it every month he didn't like my response and further got an attitude with me. Our chief complaint was that our master bedroom is always 8-10 degrees hotter than the rest of the house. I know enough about A/C's to know that a "dirty" filter does not cause ONE room in the house to be consistently hotter than the rest of the house. We were told by the office person that she would have him look in our attic as she could already figure out that there was a bigger problem (i.e. ducting, insulation) than the A/C itself. But when I asked the tech about this, he barked at me and said, "there's no reason do that, your A/C is working just fine!" Obviously he's lazy and not a conscientious worker. If I were his boss, I'd fire him. The only reason this company was called instead of a different company is the fact that we are renting and we have no choice who we get. I WOULD NEVER call this company again as they have been here twice for the same reason and can't seem to figure out the problem even though the office person clearly knew what to do. Instead, they always try to blame us or give us a lame excuse and shirk their responsibility in trying to fix the problem. In the meantime, we've checked with our neighbors with the same size house and same builders and our electric bill runs much higher than theirs and they keep their houses much cooler. Also, the tech thought it would be a good idea to walk off with our air filter without asking me if that would be ok and left us without an air filter even though I told him I didn't have a replacement at the moment. Who does that?!? Even I know it's not a good idea to run your A/C without a filter installed. And without the air filter, I didn't know what size I needed nor was I willing to get on a ladder at 7 months pregnant and measure for one. Do not use this company unless you want to be talked down to, treated like a child for no good reason, and pay them while getting nothing in return.