At this time, I have been contacted directly by The Kaufman Fuel Company regarding complaint ID [redacted] , however my complaint has NOT been resolved because: Kaufman made an agreement with me to lower the fuel rate, and adjust my billAs part of the agreement they would enter me into their automated delivery, however they would waive the program feeweeks have passed since that date, they have not applied the fuel rate to the invoice, in fact they sent me a bill at the original fuel rate, plus a program fee, plus a late feeI have received multiple collections calls, and each time they confirm that they are supposed to send me a new bill at the agreed rateThey also agree that the credits have not been applied, although they should have beenEach time I am promised they will get me out a new bill at the agreed rate, minus the program fee and late fee, however it never arrives, and they continue to accrue late charges against meI am happy to pay the bill at the agreed-upon rate, once they have invoiced me properly In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
At this time, I have been contacted directly by The Kaufman Fuel Company regarding complaint ID [redacted] , however my complaint has NOT been resolved because: I have not been offered an acceptable solution They are still blatantly overcharging me for an unauthorized delivery In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
At this time, I have been contacted directly by The Kaufman Fuel Company regarding complaint ID [redacted], however my complaint has NOT been resolved because: I have not been offered an acceptable solution. They are still blatantly overcharging me for an unauthorized...
delivery.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
At this time, I have been contacted directly by The Kaufman Fuel Company regarding complaint ID [redacted], however my complaint has NOT been resolved because:
Kaufman made an agreement with me to lower the fuel rate, and adjust my bill. As part of the agreement they would enter me into their automated delivery, however they would waive the program fee. 5 weeks have passed since that date, they have not applied the fuel rate to the invoice, in fact they sent me a bill at the original fuel rate, plus a program fee, plus a late fee. I have received multiple collections calls, and each time they confirm that they are supposed to send me a new bill at the agreed rate. They also agree that the credits have not been applied, although they should have been. Each time I am promised they will get me out a new bill at the agreed rate, minus the program fee and late fee, however it never arrives, and they continue to accrue late charges against me. I am happy to pay the bill at the agreed-upon rate, once they have invoiced me properly
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:At this time, I have not been contacted by The Kaufman Fuel Company regarding complaint ID *** And my account still has the erroneous balance.Sincerely,*** ***
At this time, I have been contacted directly by The Kaufman Fuel Company regarding complaint ID [redacted] , however my complaint has NOT been resolved because: Kaufman made an agreement with me to lower the fuel rate, and adjust my billAs part of the agreement they would enter me into their automated delivery, however they would waive the program feeweeks have passed since that date, they have not applied the fuel rate to the invoice, in fact they sent me a bill at the original fuel rate, plus a program fee, plus a late feeI have received multiple collections calls, and each time they confirm that they are supposed to send me a new bill at the agreed rateThey also agree that the credits have not been applied, although they should have beenEach time I am promised they will get me out a new bill at the agreed rate, minus the program fee and late fee, however it never arrives, and they continue to accrue late charges against meI am happy to pay the bill at the agreed-upon rate, once they have invoiced me properly In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
At this time, I have been contacted directly by The Kaufman Fuel Company regarding complaint ID [redacted] , however my complaint has NOT been resolved because: I have not been offered an acceptable solution They are still blatantly overcharging me for an unauthorized delivery In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
At this time, I have been contacted directly by The Kaufman Fuel Company regarding complaint ID [redacted], however my complaint has NOT been resolved because: I have not been offered an acceptable solution. They are still blatantly overcharging me for an unauthorized...
delivery.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
At this time, I have been contacted directly by The Kaufman Fuel Company regarding complaint ID [redacted], however my complaint has NOT been resolved because:
Kaufman made an agreement with me to lower the fuel rate, and adjust my bill. As part of the agreement they would enter me into their automated delivery, however they would waive the program fee. 5 weeks have passed since that date, they have not applied the fuel rate to the invoice, in fact they sent me a bill at the original fuel rate, plus a program fee, plus a late fee. I have received multiple collections calls, and each time they confirm that they are supposed to send me a new bill at the agreed rate. They also agree that the credits have not been applied, although they should have been. Each time I am promised they will get me out a new bill at the agreed rate, minus the program fee and late fee, however it never arrives, and they continue to accrue late charges against me. I am happy to pay the bill at the agreed-upon rate, once they have invoiced me properly
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:At this time, I have not been contacted by The Kaufman Fuel Company regarding complaint ID *** And my account still has the erroneous balance.Sincerely,*** ***