Weed Man Reviews (%countItem)
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Weed Man Rating
Description: Lawn Care Companies, Lime Distributors, Fertilizer Suppliers, Pesticide Services, Landscape Designers, Landscape Maintenance Companies, Landscapers
Address: 1380 Startop Road, Unit 10, Gloucester, Ontario, Canada, K1B 4V7
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I had a guy come to my door step and said he is not here to sell anything he is from the weed man lawn care company and they are going around the area for free quotes on lawn care for the summer.so he asked for my name and number and told me to sign on a screen my name for his boss.I have a full video footage of the whole conversation and how the guy looks like as my door bell has a video recording feature. I do not want any lawn care services in the summer and I do not want them to come on my property in the summer to do any lawn work..they did not give me any information on lawn services he just said I am going around advertisng free estimates.They have been calling me every other day on another number which starts with 1-800 and it is not the number of the lawn care company in ottawa. I have blocked the number
the gentlemen that knocked on the door told you exactly what he was doing, he was asking your permission only if we could call you about any lawn care promotional offers. You signed a waiver giving us permission to call you only, that is why you started to receive calls as we have a prepaid promotional offer going on until Dec 13th, 2019 for the 2020 lawn care season. At no time did you contact our office stating you were not interested and that you did not want us calling you back, instead you contacted the Revdex.com first. The number displayed is for outbound calling only and yes, they were calling for the Weed Man in Ottawa. You have not signed up for any services at any time and no bills will be provided as there were no services ordered. I will remove your contact information that you provided to us immediately, this process takes about 2-3 business days only.
In response I did call the weed man company in ottawa telling them I do not want any services and spoke to a lady there before I contacted Revdex.com.I would appreciate if the *** as said in the message,delete my contact number so that I do not get any calls regrading promotinal offers for lawn care as I do not want any services. Thankyou.
Terrible company, they not only ruined our lawn but now keep *** us with emails and phone calls even though I repeatedly have asked them to remove us from their list. I have now resorted to blocking their number, I hope this helps. They just won't leave us alone, I strongly recommend staying away from them.
This company is not professionally managed. Their Sales Department is calling at all times of the day and night to sell you products, even after you have already declined their offers. It refuses to communicate by email, after numerous request by me to do so. They seem to be afraid of communicating in writing, are they hiding behind their process?
I do not recommend this company to anyone, for lawn care
Mr. I do apologies for any inconvenience we have caused you as this was never our intent. Upon receiving your email at customer service this month we immediately removed you from our sales department for calling for 3 years. Our sales department was calling you based on follow up reports that your technicians had made about your lawn. If communicating by email is your preference than of course we will accommodate but our sales department has limited access to this but our Customer service department is always hear to help and address any questions or concerns either by phone or email.
Again my apologies and thank you for your feed back. If there is anything I can do please do not hesitate contacting me directly.
I got a bill of 291.79 but this is not what I expected.
Agreed to only pay single application for weed service as I have sold my home
I agreed to only single service but they say they gave me a second service that I didnt agree to or requested.
The single application was done with gaps so they did come by to re do a fertilizer (was not applied earlir) and also to do a re-application for weed removal (first time the application was not done right) but this was not a second service request it was a reapply and they missed doing this right the first time.
Mr. it was made clear when you order services for your father's house with our office on May 23, 2019 that this was your program for the year and the price, and a confirmation of your order was provided to you. Weed Man does not sell single services, we sell programs to maintain the lawn for the entire season with monthly applications of fertilizer/weed control and we also offer unlimited reapplications if required. We completed 7 services and 6 visits on your property from May 23rd to July 30th, 2019. When you ordered service you stated you were selling the property at the end of the season and wanted to make it look better and you were told that you could cancel the program once you sold the house and what ever services had not been completed you would not have to pay for. Your original contract was discounted and agreed upon at the cost of $350.40 for the entire season and you were equally billed per visit at $70.08*5. Your balance is $280.32 with interest of $20.73 for a total of $301.05. I will close your account without interest $280.30.
I had already provided this response 3 weeks ago and Mr. paid his balance and the account is closed.
Frequent calls to to pay for services that were not wanted. We cancelled further Weedman services in the Fall of 2018 and requested a stop service.
Frequent calls to to pay for services that were not wanted. We cancelled further Weedman services in the Fall of 2018 and informed Weedman that we no longer wanted their services. On may 7th 2019, they showed up at our house without even advising us of their arrival and began applying fertilizer to the backyard. We immediately turned them away. Later in May we received a call asking us to pay for the fertilizer service which we declined. On 19 July we received an invoice via email for $70.35 plus a late charge of $2.00. which I told them via email that I would not pay.
Desired Outcome
Stop calling and billing me for services I did not request.
Initial Business Response /(1000, 5, 2019/07/23) */
Good morning Mr.,
When you contacted my main Customer service department which is now located in Scarborough Ontario, we recognize the error that occurred, and your account was supposed to be cancelled from last fall. The customer service representative that you spoke to yesterday stated this fact and informed you the 1 service would be removed, and you would have no outstanding balance. I apologies for this error and have emailed you out a statement reflecting the 0$ balance.
***
Customer Relationship Manager
***
Initial Consumer Rebuttal /(2000, 8, 2019/07/25) */
Thank you *** for your assistance in my complaint. The issue has been resolved to my satisfaction.
Weed man provides service even though we have no contract. Charges for service when we ask them to leave.
Beginning of April some time, my wife was looking out our patio window in the back of the house when she seen someone walking with what looked like a fertilizer spreader. It was a technician from Weedman. I opened the window to speak to the person, and advised them we have no contract with Weedman. He advised that we had contract with Weedman last year and it Automatically carries over to this year unless we tell them to stop. I said, No, that is illegal, it doesn't carry over and sent him away. I thought this was the end of it. WRONG. The 30th of May my wife returns home from shopping to find a chemical use sheet on our front lawn, and an invoice in the mailbox *** from Weedman for $140.35. My wife immediately calls them to complain (report) we do not have a contract with them, and we want them to STOP coming to our place immediately. The gentleman she spoke to stated, OK we will stop, but you must first pay for the first treatment which we did. This is nonsense, but to hopefully end this she agreed. We paid $70.35. I do believe this is wrong, seeing 1) we do not have a contract of any type with Weedman for 2019. 2) Our attempts to stop them by telling them to leave are falling on deaf ears. 3) we are on the hook for a service we did not request, nor approve. 4) Personally I do not believe they will stop coming by. We want this stopped immediately.
Initial Business Response /(1000, 5, 2019/06/10) */
Mr., I have removed your entire balance with Weed Man and have emailed you a statement reflecting a $0 balance. Weedman continuously renews over 90% of our customer base service to service and year to year. When you order with our marketing department this is noted in the closing agreement of the sale and on every invoice, we leave you during the season in bold print. We also mail out three separate invoices for the upcoming season in Sept, Jan and the last one in March offering you special discounts for prepaying and stating if you wish to modify or cancel your account to let us know by a certain date.
Our intent is not to service your lawn if you have made other arrangements but to offer you priority pricing and service for being a continuous service customer. I would like to apologize for any inconvenience we have caused.
***
Customer Service Relationship Manager
Initial Consumer Rebuttal /(2000, 7, 2019/06/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Consumer Response /(3000, 13, 2019/08/06) */
RE: Weed Man ***
Hi all. I thought this was resolved, but I have been getting weekly phone calls from Weed Man stating I still owe them money. I am seriously concerned this will affect my credit report. Could you please intervene and stop this nonsense immediately. I received August 2, 2019 via e-mail from Weed Man an invoice for $70.35 This is not funny ! Please advise them of the decision.
Thanking you in advance.
Final Business Response /(4000, 15, 2019/08/13) */
Mr. I have emailed you an account statement showing a $0 balance at Weed Man. You will not receive any more calls from our office. There was a note on your file prior to my original response to you that a cheque had been mailed in, so I noted the account not to cash it if and when we received it. We have not received the payment and the account has been fully closed no payment is needed and there is no balance.
Incessant sollicitation calls to pursue business with then after cancelling services
In Nov 2018, we informed weedman that we would not renew our annual services.
On may 11, they showed up at our house to do a weed control, we turned them away.
On may 13 they called our house 4 times.
On may 14 they called our house 4 times
On may 15 we answered and asked to be put on the do not call list
On may 16 they called again we told them at 19 am to no longer call, at 1800 they called twice, we told them to no longer call otherwise we'd place this complaint. At 2036 they called again. This is harassment.
Initial Business Response /(1000, 5, 2019/05/31) */
Mrs. I apologise for any inconvenience we have caused you as that was never our intent. On May 16th 2019 you contact customer service support to remove you from our list and we did within 24hrs. You were a valued customer for many years and that is why my retention team was attempting to get back in touch with you. I again would like to apologise for the many calls you received as it usually takes us a few days to completely remove your number from our system. If there is anything I can do for you in the future please do not hesitate contacting me directly.
***
Customer Service Relationship Manager
Last spring Weedman phoned and sold me their services for the summer quoting me $250. The service was not what was described to me over the phone, nor was what they quoted me the amount I ended up paying ($326), because I was supposed to prepay for the service. Their method of charging me was leaving invoices in my mailbox after every visit and send an email with a late charge if you missed your payment. At the end of the summer they phoned asking about the service I received. I complained that we had overgrown weeds all over the backyard and side yard, the chemical they spray left maroon colour splatter stains on my car as well as on the siding of my house, and I also confronted them about how much I was quoted and how they invoices didn't add up. They needed to look through their records and call me back with the amount of my final payment, at which point I paid and cancelled my service. I thought this horrible experience was finally over, until the beginning of fall, their technician came back for a Fall Blanket Weed Control and put an invoice in my mailbox. I call and left messages indicating I cancelled my service, did not approve this and was not paying for it, with no response. I sent 3 emails as well, with no reply. Then again they came back to provide me a Spring Granular Fertilization and left an invoice. I emailed again and received no response.
Now I am receiving regular phone calls from another questionable business called the ***, who keeps leaving automated messages, which at the beginning were barely audible. I've phoned them back and learned it was regarding my Weedman invoice. I indicated I was not going to pay it and the person immediately hung up before I could explain. I assumed they would relay that information to Weedman, but I still receive regular messages from them.
I will be very disappointed if these business, with suspect practices, have any input over my (or other customers') credit ratings, especially without due process.
Product_Or_Service: Lawn care
Account_Number:
Initial Business Response /(1000, 6, 2018/10/11) */
I have review *** account. Her 2017 invoice was settled last fall and her prepaid price was honoured. The amount sent to a collections agency was for spring fertilizer applied in 2018. The service was cancelled by email following that application. We tried to resolve the balance on the account before it was sent to a collections agency, but we had no further contact with ***. Because there was no contact, after 90 days being overdue, the account was sent to collections. As it was only one service applied this spring and *** did cancel before more services were applied, I will be removing the balance from the collections agency and asking them to no longer collect payment on this account. Weed Man will also not be seeking payment for this account. I apologize to *** for any misunderstanding and ask her to contact our office directly at *** if she has further questions.
Thank you,
***
Initial Consumer Rebuttal /(3000, 8, 2018/10/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Their response is unacceptable and do not take responsibility for their non-consensual actions and lack of due diligence to their customers, especially if they are providing customer service.
During my summer weed treatment, I only received invoices in our mailbox for the amount we owed and never received bills confirming any of our payments. I settled what I thought was our final invoice by credit card over the phone, based on an amount they gave me and I honestly don't know how they determined the amount or if in fact it covered the pre-paid amount. Providing a statement would resolve this.
At no time during any of our conversations did I give consent to continuing their service the following season, nor was automatic continuation ever indicated when it was sold to us. If at the end of the season I am expressing our displeasure of a number of issues (overgrown weeds, spray stains, not treating areas, invoicing, lack of response to emails) about their services, how does that indicate we consent for them to continue especially when none of the issues were addressed? They state "they tried to resolve the balance on the account before it was sent to a collections agency, but we had no further contact with me". I emailed them several times. They have my email address, phone number and address. My information was sent to a collections agency to be repeated harassed for services I never consented to. And I have to inconvenience myself to resolve this!?! Based on this experience, they have demonstrate that their practices lack business ethics and their procedures are unprofessional especially for providing customer services.
Final Business Response /(4000, 10, 2018/10/24) */
As stated in last correspondence, the account has been closed with the collections agency and we apologize for any misunderstandings that occurred. *** was sent 3 letters confirming that services were continuously serviced for 2018 and to contact Weed Man to modify/cancel the service. As well, it was confirmed that Weed Man is a continuous service company when the 2017 services were ordered by phone and on her confirmation letter. Following the 2018 spring application, we received one email and were not able to reach *** after calling back multiple times. At this point, the account has been closed and the collections agency will not be contacting *** further.
Final Consumer Response /(4200, 12, 2018/10/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
In your initial response you acknowledged my '2017 invoice was settled last fall and my prepaid price was honoured', however you failed to mention that I had to express my disappointment and settle the invoice to end the service over the phone.
Thank you for finally cancelling my service through this online communication. Because this is not much different than an email, this verifies that you could have honoured my email requests to cancel, but instead you chose not to reply at all, resulting in your collections agency harassing me. Expecting customers to read your emails, but never acknowledging you've read ours with a simple response is bad practice, especially since email is the most convenient and reliable method of communication for busy people today. I should add to my resolution 'Removing your email address as a method of contact if it's too difficult to manage. Also include a disclaimer about never responding to emails or setup an automatic reply saying you don't respond to emails'.
It's possible '3 letters confirming that services were continuously serviced for 2018 and to contact Weed Man to modify/cancel the service' were sent, but they never came to my mailbox, as the only documents I received were invoices. However this doesn't surprise me as you had my address wrong initially, and also had my name completely wrong for the better part of the season. I emailed requests to correct this too.
The only email you sent with the 'continuous service policy' had us directed away from the email to 4 outside links to extensive reading materials, and if you remembered afterwards to go back to the email, in small print at the bottom is your policy. Why smaller print and at the bottom? Just like you were expecting me to read this policy, shouldn't I expect you to read that in my rebuttal I stated "Providing a statement of all my payments would resolve this"? Please email me your accounting records for my account to corroborate your initial response.
Weedman destroyed my lawn to the point where I have no grass left, only weeds. The grass died almost immediately after Weedman applied their product.
We purchased a fertilizer and weed control program for the summer of 2018. After Weedman applied its "Fiesta" weed control product, all of our grass died, and the weeds have completely taken over our lawn. We have been diligent with lawn care and watering all summer, yet our lawn is still dead as of result of what is clearly an application error with the Fiesta product. I have called Weedman everyday for 2 weeks, and the *** will not return my phone calls. I managed to speak with a Technician who went to our house to inspect the lawn, and he acknowledged that the grass was dead, but said that he would only refund me for the price of the Fiesta, not the fertilizer. I am requesting a full refund for all the services we paid for. Why should I be expected to pay for a fertilizing service when Weedman subsequently killed my grass with Fiesta? The appropriate response would be for Weedman to be accountable for the entire replacement cost of my lawn, but in this case all I am asking for is a full refund of the money we paid for the service. Further to this, I instructed Weedman verbally (over the phone on Sept 7th), and again in writing (email on Sept 13th) that all future services that were part of the initial contract were to be cancelled, and that they were to never touch my lawn again. Subsequent to this, Weedman returned to my house and re-applied another round of Fiesta product (totally ignoring my explicit instructions to not touch our lawn again).
Initial Business Response /(1000, 6, 2018/09/20) */
Case #***
Re: ***
I would like to apologize to *** for the delay in resolving his complaint. This morning, the account was credited in full and our technical manager requested a refund be issued in the amount of $294.11. The refund will be issued by cheque by mail. We did reach out earlier today to confirm the refund but were unable to reach *** by telephone.
Thank you
My lawn-care service was provided without any agreement and consent. When asked the company replied that that was their regular practice.
Initial Business Response /(1000, 14, 2018/08/01) */
I have reviewed Mr. account. We have a recording of him agreeing to continuous service/automatic renewal. However, as he cancelled services after we had performed only one service and as it is his first year renewing with us in this manner, I have decided to remove the charge on the account. I apologize to Mr. for any misunderstanding; it is not Weed Man's intention to perform unwanted services.
Thank you,
***
Initial Consumer Rebuttal /(2000, 16, 2018/08/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
failed to provide service per agreement two years, charged me full payment. unacceptable.
Damaging credit.
must stop *** by collection.
For the last three years I am weedman's customer.
As per verbal contract, the most important service I mentioned during contract is that weedman must take care of the dandelions which it failed to take care of. for two years. I have emails whihc will prove what I am saying. Last year I paid them full money though. But this year I am not willing to pay them any money.
I called them so many times and also emailed them many times. The contact person ***. It is awful.
It also sent my bill to the collection agency without resolving the issue. This is serious.
Weedman is harming my credit and it will be ever responsible for that damage.
I paid them 120$ and I want them to pay me back that money.
Initial Business Response /(1000, 6, 2018/04/16) */
Revdex.com
Of Eastern Ontario and the
Outaouais Incorporated
***
I have reviewed *** account an apologize for his disappointment in the service we provided. We provided services to his lawn at a discounted rate of $250.00 for the season whereas the regular price for his lawn is $351.75. When he made complaints to our company about the state of his lawn, we setup a free reapplication and let him know that his lawn was infested and that to improve the lawn, he would need to overseed to help choke out the weeds. We offer free unlimited reapplications to control lawns that are overrun with weeds, but *** did not take advantage beyond that one reapplication. Unfortunately there is no way to stop weeds from growing, we can only apply product as they come in. For a lawn that is infested with weeds, you need to plant new grass growth to stop weeds from invading.
We offered *** half the balance due ($65) to settle the account before it went to collections. *** refused the settlement. I am still willing to accept payment of $65.00 to close the account with the collections agency.
Thank you,
***
***
Weed Man Ottawa/Gatineau
***
Initial Consumer Rebuttal /(3000, 8, 2018/04/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The responder Weedman completely side-tracked the real issue and underscored irrelevant ones.
Within my contract that I went for, an important clause was that it will control dandelions; I have my email to prove it. It failed in the previous year. This last season it also failed.
I should have been out of the contract and pay nothing. Actually I should ask for the money I paid to them which is 120$.
However, I will not ask for that money if they admit the following: that it was part of the contract to control dandelions and they failed to take care of it for two consecutive years. I can ignore the first year, but not the second.
It also harassed me by sending the account to credit collection agency when I was calling and emailing numerous times to talk to *** (***) who never returned the call. This harassment is an exceedingly legal issue as well. Weedman will be held legally responsible if my credit is harmed. I lost a lot of my valuable time just to connect to Weedman but they failed to respond and proved that they are not accountable for what happened. This is unacceptable.
The question of paying $60 does not arise at all. Weedman rather should pay me back the $120$ I paid should they fail to admit their failing as per contract.
***
Final Business Response /(4000, 11, 2018/05/01) */
***
Revdex.com
Of Eastern Ontario and the
Outaouais Incorporated
***
In response to further correspondence from ***, the settlement of half that we offered is more than fair as explained in my previous response. A refusal with no further information does not support a change in offer.
This offer can only be valid until May 5, 2018. Otherwise, *** will owe the amount in full. Again the settlement offer is $65.00.
Thank you,
***
***
Weed Man Ottawa/Gatineau
***
Final Consumer Response /(4200, 18, 2018/05/11) */
Weed man again did not mention its responsibility to control dandelion. Not for a single time and they have side stepped the real issue. They are horribly negligent not in only in their response but also in their communication as verified here in their awkward, irresponsible and indifferent response. I am saying something, but they are pointing something else to avoid accountability and responsibility.
two things.
1. I want a transcription of the verbal contract which will show what was in the contract. I have some prof in my email of that
It failed to provide me the service.
2. I will demand the entire 120$ that I paid as they broke the contract
3. Also in case it does not comply, I may demand the time I had to spend for convincing them what was expected of them.
These must be done by 7 days, that is, by May 17.
If not I may go for legal help even though it may take long time.
4. also if it does not comply, I am going to informal all quarters about this including credit bureau, legal (*** office, consumer protection, and other related consumer agencies in Canada.
I have not dealt with them, nor will I, because of their sales approach. Last year I got a call and the *** was very rude, saying he was looking on *** and that my yard looked bad and should be treated to fit with my neighbours, even though the street view from *** was from before I bought the house and dealt with the lawn issue. Since then, they will call every few months, even though I have been very clear that I am not interested. Stop. These tactics don't work with people.
Hello ***,
I am sorry to hear of your negative experience with our salesperson. If you would like to be added to our Do Not Call List, please call our office at ***.
Thank you,
***
***
Weed Man Ottawa/Gatineau
. Used their service 3 years ago and my lawn was never worse or had more weeds. Absolutely terrible. They would show up for 5 minutes and say they were done. They sprayed right over *** toys in the yard (no heads-up when they're coming to I could move the toys). In August I still had weeds and dead grass everywhere and they assured me that my next spray would take care of it in September...it didn't. For three years I have dealt with non-stop mail and calls. Each time there is nothing in my file about me asking them to stop. I've received several calls and mail already and it is only January. I finally blocked them ***. I do not recommend the Weed Man for its service or results. ***.
First off I am not a customer, but I was affected by this company.
They trespassed my property and damaged my flower bed and several other plants while they were performing work for my neighbour.
The guy crossed through my property despite the fact that there is no right of way for that. In fact there is not even a door. He simply got in through a narrow space between fences.
I called the company to complain and they were not even able to even get my report on file.
Hello ***,
Thank you for your comment. We would like to rectify this situation as it seems you were not helped over the phone. Please send your information by email to ***, including your address and phone number along with a description of what happened, and we will contact you to arrange a resolution.
Thank you
This company come to my property without permission. Apply chemicals without having my consent
Ask me to pay for service I have never asked for.
Last year I signed contract with Weed man for fertilization and paid in advance. As soon as they stepped in the contract was stretched, and ultimately I was frustrated with the results. I send them an email with my frustration and still have a copy of it.
This year I received couple of phone calls and I refused to have them again, but one day I received an invoice and a sign on the lawn saying that they applied some chemicals.
I was so frustrated. Phoned them and mentioned what happened and the day after sent an email with all the details of this incident. Of trespassing on my property without permission and applying chemicals without my consent. And sending and invoice for a services that I have never requested. I have a copy of the email.
Today I received phone call asking me to pay for two visits.
Initial Business Response /(1000, 6, 2017/07/06) */
Importance: Low
To: ***
Re: ***
I have reviewed *** account and can confirm that services have been cancelled. The charges were removed when he spoke to our office 2 days ago. There will be no future services and no further phone calls.
I apologize to *** for any unwanted services performed on his lawn and for the effort it took to resolve his concern.
Thank you,
***
General Manager
Initial Consumer Rebuttal /(2000, 9, 2017/07/06) */
Good afternoon,
I have received an invoice with zero balance.
Thank you for your help
Telephone sales agent used high pressure sales tactics and misrepresentations to entice me to enroll in a lawn care program.
May 5, 2016 I was called be a sales agent regarding a fertilizing/weeding lawn care program for the summer. I asked for a quote as I was researching different options. I advised agent that I didn't want to commit to a program at this point because I was looking into different options (my wife was also getting quotes).
The agent convinced me to sign up then in order to qualify for a discount and advised that they wouldn't come for the first application until the following week sometime, so I would have time to decide if I wanted to go with another company.
In the end I did decide to go with another company, but on May 7, a day and a half later, they came and fertilized the lawn and left a bill for $65 behind.
I would not have agreed to sign up if I knew they were going to come within 48 hours to fertilize, I only agreed to sign up because the agent said that they wouldn't come until the following week sometime.
Later in the summer I called their customer service department to dispute the charge and asked them to review the call. They never called me back to discuss the call.
On June 28, 2017, I called again to discuss the bill as I received a notice that the bill would be sent to a collections agency. I was able to listen to the call at this time, and heard the misrepresentation and high pressure sales tactics noted above. I paid the bill in order to avoid having it go to collections, but advised the agent that I would never do business with Weed Man again.
I feel like they would say anything to make a sale. Definitely would not recommend this company to anyone.
Initial Business Response /(1000, 5, 2017/07/06) */
-------- Original Message --------
I have reviewed *** account following his complaint. The telephone sales recording reflected what *** had outlined. Therefore, I have removed the charge on the account for the application that was done last year. *** credit will be refunded by cheque.
I would like to apologize for how this complaint was handled. Weed Man has a quality control process to ensure all orders are legitimate and it is unfortunate that this order passed through the process. I apologize for the unnecessary measures *** had to take to have his concern resolved.
Thank you,
***
General Manager
Initial Consumer Rebuttal /(2000, 7, 2017/07/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)
*** General Manager for Weed Man investigated my complaint and agreed to issue a refund the amount I was billed ($65.20). I am pleased with this response to my complaint. It took a little while to get here, but I am satisfied with how this has been resolved.
Thank you.