I purchased Easy Duplicate Finder EDF on online on 3/13/2016 and downloaded the software to my PC. The application scanned my hard drive and identified some files. To remove those files I needed a special unique registration key which was never provided. Without the key the application would not achieve its purpose. I opened a "support ticket" on line requesting help but no response was received. I emailed the firm seeking help but never received any response. After 1 week, and 3 attempts at resolution, I contacted my Visa card bank and asked them to dispute the sale and charge-back this vendor.
I purchased Duplicate Photo Cleaner in early October. It does not work on iMac running 10.12 os. I have emailed twice and called once. The only response I got was ----running ElCapitan or Yosemite? which I answered
but got no response. My Visa company wants documentation when I
haven't had any other response then the above.
I purchased Easy Duplicate Finder EDF on online on 3/13/2016 and downloaded the software to my PC. The application scanned my hard drive and identified some files. To remove those files I needed a special unique registration key which was never provided. Without the key the application would not achieve its purpose. I opened a "support ticket" on line requesting help but no response was received. I emailed the firm seeking help but never received any response. After 1 week, and 3 attempts at resolution, I contacted my Visa card bank and asked them to dispute the sale and charge-back this vendor.
I purchased Duplicate Photo Cleaner in early October. It does not work on iMac running 10.12 os. I have emailed twice and called once. The only response I got was ----running ElCapitan or Yosemite? which I answered
but got no response. My Visa company wants documentation when I
haven't had any other response then the above.