Web Security Solution Reviews (%countItem)
Web Security Solution Rating
Address: 340 S Lemon Ave # 8211, Walnut, California, United States, 91789-2706
Phone: |
Show more...
|
Web: |
www.websecuritysolutions.us
|
Add contact information for Web Security Solution
Add new contacts
ADVERTISEMENT
A message came up on my computer telling me to call this number that my computer has been compromised. My screen was frozen. When I called I was told my IP address is in the hands of foreign countries and I need my computer scanned to eliminate the very dangerous possibility that all my information is compromised. I was told this company is under the Microsoft Company and for $195.00 they would take over my computer and fix it and install programs that would not allow this to happen. So I agreed to have it done and my computer was back to running the way it did before the alert froze my computer.
I called Microsoft the next day and they said this company is in no way associated with them and that anyone who reaches out like that are scammers especially since they can't tell if my IP address has been compromised. So that was a lie according to Microsoft.
Product_Or_Service: scan computer install blocking programs
Billing Adjustment I was charged $195.00 for a service I did not need because the company lied about the diagnosis of my computer according to Microsoft. It is in dispute with my credit card but I maynot win the dispute because I agreed to pay even though I found out that I was lied to and got a service I did not need. I would like this money back.
I received notice from my credit card company today that my dispute with this company is over and has been resolved in my favor, I will be credited the $195.00 fee I was charged.