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Weathershield Restoration

11 E Main St. Ste # A, Saint Charles, Illinois, United States, 60174

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Weathershield Restoration Reviews (%countItem)

This company installed roof of my home. After sometime roof started to leak. I left many messages to complain the leak, finally I talked to Chris *** about this problem, he told me that he would call me in a little bit, but he never called me back. I tried calling him number of times after that but his phone was switched off. I sent him numerous SMS and sent him picture of the damage, but I did not hear back from him.

I left a review for this company on Revdex.com website. In his reply to my review Chris wrote on 1/10/2019 that he came to my home to attend the complain and talked to me about the issue. He never called me back or came to my home to attend the complain. I had to call another contractor to get the leak fixed because water was leaking from ceiling of one our the bathroom in my home.

Weathershield Restoration Response • Jan 18, 2019

This is the second time he’s made a complaint on the same thing. I never received pictures but I did look at the damage and it’s preegsisting from before the roof was installed . It’s old damage . We were responsible to put a new roof on and that’s what the contract had stated and that’s what we did with all the codes done correctly. Me. *** is wanting us to drywall the old water damage from before the roof then I can write up a proposal and he can pay for it like every other homeowner.

Customer Response • Jan 18, 2019

I have already replied the last email and rejected the response from the business. Please let me know what other clarifications are needed.

Please stay away from this company. Chris *** is very nice to talk to when he comes to you to ask for your business. He will promise you for good work and give one year warranty for his work. PLEASE DO NOT BELIEVE A WORD HE SAYS.
I trusted him and let him do the roof of my home. After sometime he changed the roof, roof stated to leak. I called him many times and left messages. He picked up my phone once and told me that he would call me back in a little bit. I never heard back from him and he switched off his phone. I left many messages on his voice mail after that but did not hear back from him again.
He comes to you your home three times first to ask for your business, second to collect first check you get from the insurance and third time to collect the final check.
PLEASE STAY AWAY FROM THIS COMPANY.
I wish I had negative stars to give to this company

Weathershield Restoration Response • Jan 10, 2019

I did go out to look at the homeowners concern and the pipe jack where he said the leak was and the pipe jack was installed correctly. The area of the leak was old preexisting from before the roof was installed. I know this because we replaced the wood in that area. I explained this to the home owner but he didn't want to believe me. There's nothing I could do to fix a problem that's not there . The problem was fixed when the roof was installed

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Address: 11 E Main St. Ste # A, Saint Charles, Illinois, United States, 60174

Phone:

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Fax:

+1 (630) 931-0096
+1 (630) 340-5928

Web:

www.weathershieldrestorationinc.com

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