Initial Business Response / [redacted] (1000, 5, 2014/03/26) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted] @comcast.net Mr [redacted] contacted us last week about this issueI contacted BMW telling them that we had a car in stock with the same issueThe *** model is new only two months oldBMW said it was a misprint paddle shifter are not standard.BMW stated they would reprint Monroney labels for Mr [redacted] and our stock car See attached email saying the same
Initial Business Response / [redacted] (1000, 8, 2014/05/21) */ Contact Name and Title: [redacted] Contact Phone: Service Director Contact Email: [redacted] @weatherfordbmw.com Good Day I met Mr [redacted] last week and we have agreed to pay for the part in questionHis concern is resolved Thank you [redacted] Initial Consumer Rebuttal / [redacted] (2000, 10, 2014/05/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) Weatherford BMW did finally contact me to respond to the complaint and provide reimbursement for the part taken off my vehicle during the inspection
Initial Business Response / [redacted] (1000, 5, 2014/03/26) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted] @comcast.net Mr [redacted] contacted us last week about this issueI contacted BMW telling them that we had a car in stock with the same issueThe *** model is new only two months oldBMW said it was a misprint paddle shifter are not standard.BMW stated they would reprint Monroney labels for Mr [redacted] and our stock car See attached email saying the same
Initial Business Response / [redacted] (1000, 8, 2014/05/21) */ Contact Name and Title: [redacted] Contact Phone: Service Director Contact Email: [redacted] @weatherfordbmw.com Good Day I met Mr [redacted] last week and we have agreed to pay for the part in questionHis concern is resolved Thank you [redacted] Initial Consumer Rebuttal / [redacted] (2000, 10, 2014/05/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) Weatherford BMW did finally contact me to respond to the complaint and provide reimbursement for the part taken off my vehicle during the inspection