Weather Shield

I apologize for not contacting you sooner regarding the labor coverage agreementOrder [redacted] is requesting labor coverage According to our records, labor would be covered after receiving the invoice within days of receiving the glass The order was placed with Budget on 11-17-14, delivery date was 12-11- The days would have started when Budget received the glass – which would have ended approximately 1-11- We have extended this agreement to Feb16, The glass needs to be installed and the labor invoice needs to be submitted to the Warranty Glass department If not received by Feb16, the labor coverage will be deniedThank you, Thank you,***Warranty ClaimsWeather Shield Windows & Doors [redacted] [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have repeatedly asked for a call from the service manager to discuss the window design and it's early failureWeather Shield is continuing to ignore meI appreciate the gesture but their response will not correct the design and is not what is required to bring this to resolution Regards, [redacted]

I located the missing door order ( [redacted] ) at Professional Builders Supply in Morrisville, NC and contacted Mr [redacted] and relayed the dealer’s location/instructions to receive his warranty door panels This issues has been resolved Thank you, *** ***Warranty Claim SpecialistWeather Shield Windows & Doors [redacted] [redacted]

Complaint # [redacted] has been resolved with Mr. [redacted] . The glass has been installed and Weather Shield is reimbursing the $1100.00 for the labor invoice. Thank you,***Warranty ClaimsWeather Shield Windows & Doors [redacted] (Office) [redacted] (Fax)