WCA Transit Waste

I have already spoke with the customer this morning regarding his complaintI did apologize for the inconvenience of not being able to get thru, but we did receive his message and his account has been closed out since July 31st, I am also having our driver do a courteous pick up for his last
empty since we did not let him know we had his service cancelled as he had requestedWe will also have the kart removed as soon as possible. Thank you,Suzanne B***

Thank you for contacting WCA Transit Waste where we appreciate and value our customers. In inclement/snowy weather, especially in the Durango CO area, we may not be able to service each and every container depending on the accessibility of the container. We
will be giving Ms*** a one month credit on her next invoice. Thank you very much