Wayne Dalton Corporation

We have issued a reimbursement check for the disputed amount of $32.00, and the customer should be receiving any day nowThe gentleman had initially spoken with our store manager, and was unsatisfied with the outcome, therefore we proceeded to reimburse him based on our Pledge of Satisfaction

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I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
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We have issued a reimbursement check for the disputed amount of $32.00, and the customer should be receiving any day now. The gentleman had initially spoken with our store manager, and was unsatisfied with the outcome, therefore we proceeded to reimburse him based on our Pledge of...

Satisfaction.

In my experience, being forthcoming and honest always pays benefits in business. I am glad to see there are businesses who value honesty as well as making money.
I double paid for my garage door via credit card and check. Several months later,[redacted] here in Spokane, WA gave me a call and told me I had double paid and cut a check back to me.
Not only did they do this, but they did a great job installing and servicing my large garage door. thank you.

I purchased a set of garage doors from Wayne Dalton in the Spokane Valley about 5 years ago. They are nothing short of excellent. Yesterday at 9 a.m., the spring control pole broke and the door could not open. I called for a repair and did not expect to see an associate for at least 2 days, however the scheduler said, "we will squeeze you in today". A gentleman named [redacted] appeared at the house at 4 p.m. and was nothing short of a true craftsman!!! He was beyond kind, VERY efficient, and repaired the door in short order. The bill was VERY reasonable. This is a QUALITY business indeed.