Have had my car painted twice now, both of which times, done incorrectly and poorly
On 5/10/i had my car (a jeep cherokee) dropped off for a paint job at the aberdeen MAACO center, the team was nice, helped me with pricing and estimate,, wanting door jambs painted, a color change, under my fenders and bumpers done, I was told it would be week to paint my car so I dropped it that day, weeks later, after calling every few days to check up on my car, I was able to pick it up on 5/24/18, I had missed a week of school and work due to this and inconvenienced my family in having to shuffle and trade cars around whenever someone needed to be somewhere, after all said and done, my premium paint job with performance clear coat (year warranty) costed $2200, I was okay with this because I figured, for that price, it would be a good paint job, I WAS happy when I first saw the car, then about weeks later, issues started, I took my bumper ends off to clean them and I realized that ma
Received terrible customer service from the general manager
8/6/I took my vehicle to the auto shop for repair of bumper, fender wheel and bracket under fender My insurance coinspected the vehicle 8/8/and it was approved for repair 8/10/ I was told that the repairs and work would be completed the following week at the latest I followed up with the auto shop 8/13/to ensure date of completion Was told that it would now be the following week for completion Starting to feel that I was not being told the true, I visited the shop 8/16/to make sure the parts were received and no other delays I was informed all parts were there and now the completion date will be the week ending the 24th The general manager called and stated that all the parts were not there and the one and only part missing is coming from Germany I did research and discovered the part was in NJ So I now don't believe anything told to me verbally I visited the shop again 8/28/and was tol
Have had my car painted twice now, both of which times, done incorrectly and poorly
On 5/10/i had my car (a jeep cherokee) dropped off for a paint job at the aberdeen MAACO center, the team was nice, helped me with pricing and estimate,, wanting door jambs painted, a color change, under my fenders and bumpers done, I was told it would be week to paint my car so I dropped it that day, weeks later, after calling every few days to check up on my car, I was able to pick it up on 5/24/18, I had missed a week of school and work due to this and inconvenienced my family in having to shuffle and trade cars around whenever someone needed to be somewhere, after all said and done, my premium paint job with performance clear coat (year warranty) costed $2200, I was okay with this because I figured, for that price, it would be a good paint job, I WAS happy when I first saw the car, then about weeks later, issues started, I took my bumper ends off to clean them and I realized that ma
Received terrible customer service from the general manager
8/6/I took my vehicle to the auto shop for repair of bumper, fender wheel and bracket under fender My insurance coinspected the vehicle 8/8/and it was approved for repair 8/10/ I was told that the repairs and work would be completed the following week at the latest I followed up with the auto shop 8/13/to ensure date of completion Was told that it would now be the following week for completion Starting to feel that I was not being told the true, I visited the shop 8/16/to make sure the parts were received and no other delays I was informed all parts were there and now the completion date will be the week ending the 24th The general manager called and stated that all the parts were not there and the one and only part missing is coming from Germany I did research and discovered the part was in NJ So I now don't believe anything told to me verbally I visited the shop again 8/28/and was tol