Waterfront Rentals Ltd. Reviews (1)
Waterfront Rentals Ltd. Rating
Description: Campgrounds & Rv Parks
Address: PO Box 39003 Lakewood Common, Saskatoon, Saskatchewan, Canada, S7V 0A9
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www.blackrocksk.ca
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Waterfront Rentals Ltd advertised on their website (Blackrock Resort), that seasonal camping sites at Blackstrap Lake were available for lease. On May 18, we met with [redacted] at the lake, viewed an empty undeveloped campground site, and were given a sales pitch on the upcoming development of the sites within the next 2 weeks. We agreed to a lease price, filled out a seasonal lease agreement and paid a $500 deposit. We were told the lots would be available by Jun 1.On May 23 we contacted [redacted] via telephone and advised that personal circumstances had arisen and we would like to cancel the lease. He agreed, and advised he would send us a refund of our deposit the following week. The refund was not provided, and additional attempts to contact Blackrock via email, phone and text did not provide any result. We finally got a response via text messages with false promises that the refund would be taken care of "next week". We have not received our refund, nor had any contact from Blackrock or Waterfront Rentals advising us that the seasonal lot was available to use.Desired SettlementA refund of our $500 deposit.Business Response we are sending a cheque to Mr. [redacted]. There is no reason why this was not paid back to him sooner. My husband over looked it and I did not know about it up until I got the letter from you. The cheque will be mailed out today for the full $500. I will be attaching a note of apology to Mr. [redacted], it should not have taken this long.[redacted]