Warm Belly Wetsuit

On Jan14th, I ordered via phone with [redacted] at Warm BellyHe checked to make sure the items I wanted were in stock and told me they would ship Monday the 16th for me to receive the 19thI never received the itemsI called 1/20, 1/and 1/24, emailed on 1/I finally reached ***, the owner, on 1/He told me no one knew if my items were in stock so they hadn't been shippedI asked him to guarantee shipment by 1/and he said noI told him to cancel the entire orderPer a follow up email to ***, I demanded a refund immediately as I had been charged $the day I ordered 1/yet my items remained unshipped days laterHe responded a refund had been madeAs of today, 1/27, no refund has appeared in my accountUsually, these transactions take daysGiven the ineptness of this latest transaction with Warm Belly, I am asking the Revdex.com to interceded to ensure I receive my refund

On Jan14th, I ordered via phone with *** at Warm BellyHe checked to make sure the items I wanted were in stock and told me they would ship Monday the 16th for me to receive the 19thI never received the itemsI called 1/20, 1/and 1/24, emailed on 1/I finally reached ***, the owner, on 1/He told me no one knew if my items were in stock so they hadn't been shippedI asked him to guarantee shipment by 1/and he said noI told him to cancel the entire orderPer a follow up email to ***, I demanded a refund immediately as I had been charged $the day I ordered 1/yet my items remained unshipped days laterHe responded a refund had been madeAs of today, 1/27, no refund has appeared in my accountUsually, these transactions take daysGiven the ineptness of this latest transaction with Warm Belly, I am asking the Revdex.com to interceded to ensure I receive my refund