Ward Trucking

Dear Ms [redacted] :All shipments are subject to carrier's limitations of liability as set forth in their rules tariff or the agreed upon contract between the carrier & the payer of the freight chargesThis particular shipper has a published tariff page with our company that specifically outlines our legal limitation of liabilityIn this case, our legal limitation of liability is the amount of the settlement offerThis was explained to the claimant in a formal letter dated October 12, We do offer Full Value Insurance that overrides our limitation of liabilityThe claimant chose not to purchase this product.Sincerely,Dough A [redacted] Claim Manager

Dear Ms. [redacted]:All shipments are subject to carrier's limitations of liability as set forth in their rules tariff or the agreed upon contract between the carrier & the payer of the freight charges. This particular shipper has a published tariff page with our company that specifically outlines...

our legal limitation of liability. In this case, our legal limitation of liability is the amount of the settlement offer. This was explained to the claimant in a formal letter dated October 12, 2015. We do offer Full Value Insurance that overrides our limitation of liability. The claimant chose not to purchase this product.Sincerely,Dough A[redacted]Claim Manager

Dear Ms. [redacted]:All shipments are subject to carrier's limitations of liability as set forth in their rules tariff or the agreed upon contract between the carrier & the payer of the freight charges. This particular shipper has a published tariff page with our company that...

specifically outlines our legal limitation of liability. In this case, our legal limitation of liability is the amount of the settlement offer. This was explained to the claimant in a formal letter dated October 12, 2015. We do offer Full Value Insurance that overrides our limitation of liability. The claimant chose not to purchase this product.Sincerely,
Dough A[redacted]
Claim Manager

19 days to ship a pallet from Cleveland to Miami Florida. On day 9 they assured me it would be delivered the next day. On day 18, they called saying they needed information in order to deliver. They keep blaming the fright company THEY hired to complete the delivery. Don't use these folks if you can help it. Larry Molnar, CSP Graphics, Cleveland Ohio

Review: Shipment of electrical control equipment worth $4062.00 from [redacted] to [redacted] was lost by this carrier. A claim was filed and the company is offering $260.00 as a payment for the lost materialDesired Settlement: Refund for complete value of the equipment which had to be re-ordered at $4062.00

Business

Response:

Dear Ms. [redacted]:All shipments are subject to carrier's limitations of liability as set forth in their rules tariff or the agreed upon contract between the carrier & the payer of the freight charges. This particular shipper has a published tariff page with our company that specifically outlines our legal limitation of liability. In this case, our legal limitation of liability is the amount of the settlement offer. This was explained to the claimant in a formal letter dated October 12, 2015. We do offer Full Value Insurance that overrides our limitation of liability. The claimant chose not to purchase this product.Sincerely,Dough A[redacted]Claim Manager